Hellen Jones

Professional worker with multiple experience enhancing client satisfaction and ensuring safety through strong interpersonal and problem-solving skills. Demonstrates empathy, active listening, attention to detail, and tech savvy while addressing client needs promptly. Proficient in time management, team collaboration, and organizational skills, ready to provide exceptional care and support.

Experienced in warehouse operations. Skilled in efficiently loading and unloading goods, ensuring accurate inventory management, and maintaining safe work environment. Dependable team player known for adaptability and focus on meeting goals.

Possesses strong physical stamina, attention to detail, and ability to work under pressure. Outgoing with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy fast paced environments.

Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

LOADER AND UNLOADER - United Postal Service, UPS - Charlotte, NC

(2024-10)

Maintained safety standards while performing repetitive tasks in fast-paced environment.

• Collaborated with team members to improve loading processes and reduce turnaround time.
• Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
• Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
• Lifted and slid packages weighing up to 70 pounds on conveyor belts to transport items.
• Reduced damage to goods, carefully handling fragile items during loading and unloading.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Used pallet jacks and other equipment to move materials.

DELIVERY DRIVER - Uber - Charlotte

(2020-08)

Ensure timely delivery of packages, enhancing customer satisfaction through reliable service.

• Maintain vehicle in top condition, reducing downtime and improving delivery efficiency.
• Navigate routes efficiently, minimizing delays and optimizing delivery times.
• Handle customer interactions professionally, resolving issues promptly and maintaining positive relations.

PERSONAL CARE ASSISTANT - Comfort Keepers - Charlotte

(2023-04 - 2024-03)

• Assist clients with daily living activities, ensuring comfort and safety
• Enhanced client satisfaction
• Developed strong interpersonal skills
• Addressed client needs promptly
• Improved overall care quality.

GROCERY ASSOCIATE - Amazon - Charlotte

(2021-11 - 2023-01)

• Managed inventory and restocked shelves, ensuring optimal product availability and customer satisfaction.
• Packed groceries for delivery drivers, improving delivery efficiency and customer experience.
• Maintained accurate inventory records, reducing stock discrepancies and enhancing order accuracy.

Computer Science - Central Piedmont Community College

General Ed/Pre-nursing - Central Piedmont Community College (2019-05)

High School - West Catholic Preparatory High School (2017-06)