NetSuite Senior Project Manager & Administrator
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Discovery, through post go live support and optimization, working closely with team of Senior Functional Consultants on multiple concurrent projects
● Managed projects of all types for more than 100 customers including NS
Discovery, Implementation, Integrations (Farapp, Celigo, Jitterbit), SuiteScript,
SuiteFlow, SCA/SC/Sitebuilder, 3rd Party Applications (Avalara, UPS, Fedex,
Payment tools, Bill.com, etc)
● Built and managed Optimization program offering and team of consultants to provide customer post go live support and optimization of NetSuite.
● Worked closely with Account Management team to assist in NetSuite contract renewals, upsells, license purchases, and planning to maximize customer use of
NetSuite, coordination with NetSuite account management team
● Built and managed Technical Services team of full time developers and contractors, project managed technical project requirements scoping,
documentation, estimation, development, UAT and customer handoff process
● Manage internal company IT systems and operations supporting 90+ users as
NetSuite System Administrator, in addition to Hubspot, LastPass, SmartSheet,
Microsoft 365, Zoom, etc
● Proficient in project management, coordinating and managing software application implementation projects, systems administration and integrations, especially within the
● Experienced in managing client relationships and providing training, creating, establishing and improving business processes, and overseeing cross-functional teams
● Knowledgeable in all phases of project life cycle including requirement gathering,
resource allocation, managing schedules to milestones, and setting and exceeding realistic expectations
Masters in Business Administration, emphasis in Information Systems
10/2011
Bachelor of Science in Information Systems (Information Technology), Business
12/2006
