Idalis Arcangel

Academic Program Administrator and behavioral health professional with over four years of experience in residential and inpatient mental health settings supporting individuals with complex psychiatric and behavioral needs. Brings a clinical foundation in crisis intervention, case management, and multidisciplinary treatment collaboration to academic program operations within graduate-level clinical training environments. Skilled in student records management, tuition coordination, faculty onboarding, and compliance-based documentation, with a strong ability to bridge behavioral healthcare insight with educational administration to support student success and institutional initiatives.

Academic Program Administrator & Registrar at Academy of Clinical & Applied Psychoanalysis (2022-11 – Present)

• Administer academic registration, enrollment verification, and student record maintenance for graduate-level clinical training programs in collaboration with Boston Graduate School of Psychoanalysis (BGSP).
• Coordinate tuition billing, payment plans, and scholarship disbursement including foundation-funded awards and institutional assistance programs.
• Maintain FERPA-compliant academic records using Empower Student Information System and institutional databases.
• Liaise with executive leadership, faculty, students, IT, and external partners to support academic operations and program compliance.
• Manage faculty onboarding documentation including W-9/1099 processing to ensure timely instructional payments.
• Provide onboarding support for institutional research tools including PEP-Web database access for enrolled students.
• Support alumni relations initiatives including donor outreach campaigns and annual institutional events.
• Monitor academic documentation and billing activity to ensure data integrity and confidentiality.

Behavioral Technician (BT) at One Step Forward – In-Home & Community Based Services (2025-05 – 2026-05)

• Implement individualized behavior intervention plans under BCBA supervision for pediatric clients with developmental and behavioral disorders.
• Utilize reinforcement strategies and skill acquisition programming to support communication, adaptive behavior, and social functioning goals.
• Collect and document session data in accordance with clinical and insurance requirements.
• Collaborate with caregivers and clinical supervisors to maintain treatment plan fidelity across home and community environments.

Behavioral Health Care Manager at Saint Clare's Hospital (2021-06 – 2023-03)

• Observed and monitored client behavior and treatment responses within inpatient behavioral health settings.
• Collaborated with multidisciplinary teams to provide consistent care and minimize psychiatric diversion.
• Participated as a member of the PACT Team to provide crisis intervention, counseling, and support services.
• Assisted in preventing hospitalization through community-based treatment support and case coordination.

Residence Manager at Comprehensive Behavioral Healthcare (2018-12 – 2021-06)

• Apply behavior reduction strategies to address maladaptive behaviors including elopement and pica in a safe and therapeutic manner.
• Support clients in activities of daily living (ADLs) and structured learning activities.
• Oversaw daily operations of residential behavioral health group home.
• Supervised direct care staff and conducted staff performance evaluations.
• Managed program scheduling to ensure coverage and implementation of services.
• Implemented service plan goals and case management interventions for residents.
• Collaborated with clinical teams to report behavioral changes and advocate for resident needs.
• Maintained treatment consent forms and consumer health records.

Post Baccalaureate Certificate in Pre-Medical/Health Professions – South College (2026-02)

Master of Arts in Healthcare Administration & Human Resource Management – Colorado State University Global (2023-05)

Bachelor of Arts in Psychology – Bloomfield College (2017-05)