Academic Program Administrator & Registrar at Academy of Clinical & Applied Psychoanalysis (2022-11 – Present)
- Administer academic registration, enrollment verification, and student record maintenance for graduate-level clinical training programs in collaboration with Boston Graduate School of Psychoanalysis (BGSP).
- Coordinate tuition billing, payment plans, and scholarship disbursement including foundation-funded awards and institutional assistance programs.
- Maintain FERPA-compliant academic records using Empower Student Information System and institutional databases.
- Liaise with executive leadership, faculty, students, IT, and external partners to support academic operations and program compliance.
- Manage faculty onboarding documentation including W-9/1099 processing to ensure timely instructional payments.
- Provide onboarding support for institutional research tools including PEP-Web database access for enrolled students.
- Support alumni relations initiatives including donor outreach campaigns and annual institutional events.
- Monitor academic documentation and billing activity to ensure data integrity and confidentiality.
Behavioral Technician (BT) at One Step Forward – In-Home & Community Based Services (2025-05 – 2026-05)
- Implement individualized behavior intervention plans under BCBA supervision for pediatric clients with developmental and behavioral disorders.
- Utilize reinforcement strategies and skill acquisition programming to support communication, adaptive behavior, and social functioning goals.
- Collect and document session data in accordance with clinical and insurance requirements.
- Collaborate with caregivers and clinical supervisors to maintain treatment plan fidelity across home and community environments.
Behavioral Health Care Manager at Saint Clare's Hospital (2021-06 – 2023-03)
- Observed and monitored client behavior and treatment responses within inpatient behavioral health settings.
- Collaborated with multidisciplinary teams to provide consistent care and minimize psychiatric diversion.
- Participated as a member of the PACT Team to provide crisis intervention, counseling, and support services.
- Assisted in preventing hospitalization through community-based treatment support and case coordination.
Residence Manager at Comprehensive Behavioral Healthcare (2018-12 – 2021-06)
- Apply behavior reduction strategies to address maladaptive behaviors including elopement and pica in a safe and therapeutic manner.
- Support clients in activities of daily living (ADLs) and structured learning activities.
- Oversaw daily operations of residential behavioral health group home.
- Supervised direct care staff and conducted staff performance evaluations.
- Managed program scheduling to ensure coverage and implementation of services.
- Implemented service plan goals and case management interventions for residents.
- Collaborated with clinical teams to report behavioral changes and advocate for resident needs.
- Maintained treatment consent forms and consumer health records.
