Iman Asra

Concierge at Milk + Honey River Oaks (2026-01 – 2026-03)

• Welcomed and assisted guest in high end spa environment by delivering tailored service to enhance guest experience
• Managed scheduling appointments using zenoti by balancing books, ensuring accuracy, and efficient coordination of services
• Handled client inquiries in person, over the phone, and via email, providing detailed information on services, pricing, and availability

Lifestyle Consultant at Massage Heights River Oaks (2025-07 – 2025-12)

• Drove membership growth by conducting personalized consultations, educating guests on services and presenting personalized wellness program options to guests
• Handled front desk operations, including scheduling, checkouts, phone calls, appointment coordination, and providing a relaxing environment to guests
• Maintained a clean and organized environment to enhance the overall guest experience

Student Esthetician at Aveda Spa (2024-11 – 2025-06)

• Provided customized facials, waxing, and brow/lash tinting to real clients in a professional spa setting
• Delivered personalized skin consultations while developing strong communication and client care skills
• Balanced multiple appointments, managing time efficiently while ensuring high-quality guest experience

Valet Cashier at The Post Oak Hotel (2021-12 – 2022-05)

• Managed valet operations, including key handling, vehicle tracking, and processing payments
• Assisted guests with car-related needs and luggage accommodations to ensure convenience and satisfaction
• Created a luxury experience for guests and maintained hospitality etiquette aligned with Forbes and AAA Five-Diamond standard

Esthiology – Aveda Arts & Science Institute (2024-11 – 2025-06)