Irma van Zyl

Highly organized and detail-oriented Administrative Professional with extensive experience in human resources, office administration, payroll, supplier management, customer service, and business operations. Proven ability to manage multiple priorities in fast-paced environments while maintaining exceptional accuracy and professionalism. Fluent in both Afrikaans and English, with extensive experience providing verbal interpretation and communication support between company directors, staff, clients, suppliers, contractors, and service providers.

Skilled at facilitating clear and effective communication between Afrikaans- and English-speaking individuals to ensure smooth operations, successful project completion, and positive business relationships. Recognized for strong organizational abilities, excellent communication skills, problem-solving capabilities, and commitment to operational excellence.

Senior Human Resources Manager at Africa Green Loo Water and Sanitation (2012-01 – 2025-11)

• Managed administrative operations for a large water sanitation company.
• Coordinated vendor payments, supplier accounts, project bids, deliveries, employee timesheets, and office administration.
• Maintained accurate personnel records and payroll-related documentation.
• Served as the primary Afrikaans-English interpreter between company directors, employees, suppliers, contractors, and clients.
• Facilitated clear communication during meetings, project discussions, negotiations, and daily operations.
• Interpreted instructions, policies, technical information, and operational requirements to ensure efficient workflow and successful project completion.
• Assisted management in resolving communication barriers and maintaining productive working relationships across diverse teams.

Human Resources Manager at Labucon Construction and Logistics (2012-01 – 2012-04)

• Managed employee onboarding, personnel records, and compliance documentation.
• Administered payroll processing and employee leave allocations.
• Provided bilingual communication support between management and staff.
• Assisted with interpretation of company policies, instructions, and operational requirements.

Sales and Customer Service Representative at Office at the Corner (2005-01 – 2012-12)

• Delivered customer service and support for internet and printing solutions.
• Processed sales transactions and maintained accurate billing records.
• Assisted Afrikaans- and English-speaking customers by providing interpretation and communication support.
• Build strong customer relationships through professional and effective communication.

Administrative Manager at Driesan Packaging (1996-01 – 2003-12)

• Supervised administrative operations and employee activities within a packaging company.
• Coordinated deliveries, inventory orders, employee scheduling, and leave administration.
• Managed daily cash reconciliation and record keeping.
• Facilitated communication between management, employees, suppliers, and customers.

High School Diploma