Isabel Hendricks
Customer Services Representative at CIBC
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About
I am a driven, passionate, team player who prides herself on her loyalty to the jobs she assumes. I strive to connect with team members, foster a healthy and positive work place environment, and solve customer problems with ease and tact. I have lengthy experience in customer service from the many years I've devoted to CIBC, and know how to empathize, handle difficult problems and to do so gracefully. I am a valuable employee with motivation and the desire to grow in my role.
Experience
Customer Services Representative at CIBC (2022-01 – Present)
At CIBC I handle sensitive customer cases, solve difficult problems, and offer a smile while I do so! I approach clients with positivity and empathy; listening carefully to client concerns and handling their finances with the utmost care. I follow protocol diligently and contribute to a harmonious team dynamic.
Education
Bachelor of Arts in Music – Canadian Mennonite University (2022-01 – 2026-12)
High School Diploma – Carman Collegiate (2016-01 – 2022-12)
