Jack Tchantchuing

I'm a seasoned Product Designer with leadership experience.

Black Venture Capital Consortium (BVCC) | Product Management Fellow

• Completed a 10-week Product Management Certification with a Capstone Product Strategy Document
• Conducted user research and competitive analysis to identify product problems and define solution opportunities
• Developed product roadmaps, PRDs, KPIs, and testing plans to align strategy with execution
• Used data analysis and usability testing to validate assumptions and iterate on an MVP

Amazon | L4 Area Manager

• Analyzed workflows and documented process, recommending improvements to boost accuracy and productivity
• Translated business requirements into clear policies and procedures for 80 associates
• Tracked performance metrics, identified issues, and implemented corrective actions to meet quality standards
• Partnered with managers to resolve systemic issues and align with organizational goals
• Delivered training programs to ensure consistent process adoption

Team Mindshift | Product Manager Intern

• Gathered and documented user requirements to design a career coaching web app
• Partnered with stakeholders and developers to translate requirements into user flows and prototypes
• Conducted competitive analysis and journey mapping to validate business assumptions
• Contributed to project planning and Agile sprints for timely deliverables

University of Maryland May 2023

Minor in Innovation & Entrepreneurship

Bachelor in Sociology