Jacqueline Mayfield
Mission-driven executive leader with 15+ years of experience leading healthcare, nonprofit, and behavioral health operations
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About
Mission-driven executive leader with 15+ years of experience leading healthcare, nonprofit, and behavioral health operations. Combines executive leadership, financial stewardship, team development, and strategic planning with a strong background in Christian counseling, pastoral psychology, addiction recovery, and community outreach. Experienced partnering with multidisciplinary teams, community organizations, and vulnerable populations to improve lives through compassionate, accountable, mission-focused leadership.
Experience
Founder - Called & Confident Christian Counseling & Coaching
(2024-01)
Founded a faith-based counseling and mentoring practice.
- Provide Christian counseling, life coaching, recovery support, grief care, and mentoring.
- Develop client care plans, maintain confidential records, and oversee business operations.
- Partner with churches and community outreach efforts serving individuals impacted by addiction, homelessness, domestic violence, trafficking, and life transitions.
Executive Director / Business Office Manager - Valley Hope Drug & Alcohol Treatment Center
(2019-01 - 2023-12)
- Directed operations for a nonprofit behavioral health organization, overseeing admissions, business office, dietary, maintenance, and support services.
- Managed budgets, reimbursement, KPIs, staffing, and regulatory compliance.
- Partnered with healthcare systems and community agencies to expand recovery resources and outreach.
- Led multidisciplinary teams while fostering compassionate, patient-centered care.
Business Office Manager - Kindred Hospice
(2017-01 - 2018-12)
- Managed business office operations, payroll, AP/AR, onboarding, credentialing, and compliance.
Senior Administrator, Infusion Department - St. Luke's Hospital
(2015-01 - 2017-12)
- Coordinated oncology operations, prior authorizations, scheduling, insurance verification, and EMR workflows.
Administrator / Scheduling Coordinator - Texas Oncology / Rocky Mountain Cancer Centers
(2011-01 - 2015-12)
- Supported multi-site oncology operations, patient access, scheduling, insurance authorizations, and workflow improvements.
Practice Manager / Maternal Health Coordinator - St. Joseph Hospital OB/GYN
(2009-01 - 2011-12)
- Managed clinic operations, multidisciplinary teams, maternal health initiatives, compliance, and quality improvement.
Education
Bachelor of Arts - Pastoral Psychology
Master's
Diploma - Medical Assistant
Coursework - Business Administration
