Jamar

Business Management & Finance student with progressive experience in customer service, relationship management, sales operations, and leadership. Earned an internal promotion from Sales Specialist to Internet Sales & Business Development Manager at Legacy Westbank Buick GMC through strong communication, professionalism, and customer service. Experienced managing customer records, CRM systems, client relationships, and fast-paced business operations.

Seeking to build a long-term career in retail banking and financial services.

Internet Sales & Business Development Manager - Legacy Westbank Buick GMC - Harvey, LA

(2025-02 - 2026-05)

Promoted internally from Sales Specialist based on performance and professionalism.

• Managed inbound customer leads and maintained confidential customer information using CRM software.
• Scheduled appointments and coordinated communication between customers and sales consultants.
• Built long-term customer relationships through phone, email, and text follow-up.
• Maintained accurate customer records and activity logs.
• Collaborated with management to improve customer satisfaction and lead conversion.

Sales Specialist - Legacy Westbank Buick GMC - Harvey, LA

(2024-11 - 2025-02)

• Welcomed customers and identified their needs through consultative conversations.
• Conducted vehicle demonstrations and test drives.
• Explained vehicle features and financing options while building customer confidence.
• Worked closely with managers to provide a smooth purchasing experience.
• Delivered professional customer service from initial contact through delivery.

Shift Leader - Jimmy John's

(2022-05 - 2024-08)

• Supervised daily operations and assisted with opening and closing procedures.
• Trained and mentored new employees.
• Resolved customer concerns while maintaining high service standards.
• Supported management with team coordination and operational efficiency.

Overnight Stocker / Unloader - Walmart

(2024-03 - 2024-07)

• Maintained inventory accuracy and organized merchandise.
• Assisted with freight, unloading, and warehouse operations.
• Worked efficiently under deadlines while supporting team productivity.

Associate Degree - Business Management Administration & Finance - Delgado Community College

High School Diploma - Warren Easton Charter High School (2023)