Jamar
Business Management & Finance Student | Aspiring Retail Banker | Customer Relationship Professional
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About
Business Management & Finance student with progressive experience in customer service, relationship management, sales operations, and leadership. Earned an internal promotion from Sales Specialist to Internet Sales & Business Development Manager at Legacy Westbank Buick GMC through strong communication, professionalism, and customer service. Experienced managing customer records, CRM systems, client relationships, and fast-paced business operations.
Seeking to build a long-term career in retail banking and financial services.
Experience
Internet Sales & Business Development Manager - Legacy Westbank Buick GMC - Harvey, LA
(2025-02 - 2026-05)
Promoted internally from Sales Specialist based on performance and professionalism.
- Managed inbound customer leads and maintained confidential customer information using CRM software.
- Scheduled appointments and coordinated communication between customers and sales consultants.
- Built long-term customer relationships through phone, email, and text follow-up.
- Maintained accurate customer records and activity logs.
- Collaborated with management to improve customer satisfaction and lead conversion.
Sales Specialist - Legacy Westbank Buick GMC - Harvey, LA
(2024-11 - 2025-02)
- Welcomed customers and identified their needs through consultative conversations.
- Conducted vehicle demonstrations and test drives.
- Explained vehicle features and financing options while building customer confidence.
- Worked closely with managers to provide a smooth purchasing experience.
- Delivered professional customer service from initial contact through delivery.
Shift Leader - Jimmy John's
(2022-05 - 2024-08)
- Supervised daily operations and assisted with opening and closing procedures.
- Trained and mentored new employees.
- Resolved customer concerns while maintaining high service standards.
- Supported management with team coordination and operational efficiency.
Overnight Stocker / Unloader - Walmart
(2024-03 - 2024-07)
- Maintained inventory accuracy and organized merchandise.
- Assisted with freight, unloading, and warehouse operations.
- Worked efficiently under deadlines while supporting team productivity.
Education
Associate Degree - Business Management Administration & Finance - Delgado Community College
High School Diploma - Warren Easton Charter High School (2023)
