Jamie Kean

Experienced administrative professional with 15+ years of supporting executives, attorneys, clients, and business operations in insurance, legal, nonprofit, and corporate environments. Highly organized, detail-oriented, and customer-focused with expertise in document management, reporting, compliance, contract administration, and client service. Recognized for strong communication skills, accuracy, and the ability to manage multiple priorities efficiently.

Service Executive - Automotive Risk Consultants

(2020-01)

Support agency owner in daily insurance operations and administrative functions.

• Prepare quotes, bind policies, resolve billing issues, and maintain client records.
• Deliver responsive customer service and assist clients with policy-related requests.
• Prepare weekly and monthly reports, including data analysis and business trend tracking.

Principal - Onboard Consulting, LLC

(2011-01 - 2020-12)

• Assisted attorneys with estate planning documents, court filings, and legal documentation.
• Managed client records, medical record requests, compliance reviews, and due diligence audits.
• Conducted contract reviews while maintaining confidentiality and attention to detail.

Contract Specialist - Tennyson Center for Children

(2016-01 - 2017-12)

• Managed authorization and contract tracking to support accurate billing and reimbursement.
• Reduced write-offs by 33% through proactive funding verification.
• Improved compliance rates from 72% to 93% through process oversight and record management.

Associate Degree - Paralegal Studies - Arapahoe Community College