Restaurant Server - Hwy 55 Burgers Shakes and Fries - Marmac, NC
(2016-06 - 2019-06)
- Calculated check amounts and split checks when parties requested separate checks.
- Completed all side work after completion of dining service.
- Completed an entire food service and training course when hired as a restaurant server.
- Delivered outstanding customer service by serving food and drinks to guests.
- Effectively maintained a clean working environment during shift.
- Ensured all meals served to patrons met quality standards.
- Helped resolve guest problems by remaining positive, friendly and respectful.
- Practiced safe food handling procedures by washing hands regularly and using gloves when preparing salads or desserts.
- Recommended entrée or drink choices to guests by listening to their preferences and concerns.
- Used the point of sale, or POS, system to place orders and print checks.
- Count registers at the end of the day and complete End of Day procedures.
- Write deposit slips.
- Train waitstaff.
- Recognized policies and was held accountable for money in store and banking transactions three times a day.
- Communicated with staff to adjust schedules to fit availability and need of business ending in 58% hiring increase.
- Implemented knowledgeable staff to increase sales by improving quality of service and product for customers to enjoy meals served 42% more customers a day.
- Managed store with 25 employees with a $3500/day sales each day working with 6-7 staff members on each shift.
- Managed store in highest sales increase in a 55 mile radius of store.
- Teamed with 7 stores in area to achieve highest possible gross for individual stores.
Restaurant Server - Olive Garden Italian Restaurant - Goldsboro, NC
(2018-11 - 2019-01)
- Assisted hosts and hostesses with seating of guests during rush times.
- Calculated check amounts and split checks when parties requested separate checks.
- Completed all side work after completion of dining service.
- Completed an entire food service and training course when hired as a restaurant server.
- Delivered outstanding customer service by serving food and drinks to guests.
- Demonstrated responsible alcohol serving practices by checking guest identification and ensuring that guests were not over served.
- Effectively maintained a clean working environment during shift.
- Ensured all meals served to patrons met quality standards.
- Helped resolve guest problems by remaining positive, friendly and respectful.
- Practiced safe food handling procedures by washing hands regularly and using gloves when preparing salads or desserts.
- Recommended entrée or drink choices to guests by listening to their preferences and concerns.
- Used the point of sale, or POS, system to place orders and print checks.
Sales Associate - Lee Hyundai of Goldsboro - Goldsboro, NC
(2019-06 - 2019-08)
- Greet customers.
- Inform customers of features on each vehicle.
- Listen to their concerns for each vehicle.
- Review warranties the company had to offer.
- Find the vehicle that fit their needs and wants.
- Going through all sales paperwork.
- Calling previous customers to check on vehicles they previously bought.
- Smile and be as friendly as possible.
- Bring potential customers on a test drive.
Manager - Hwy 55 Burgers, Shakes, and Fries - Marmac, NC
(2019-08 - 2020-06)
- Hire and train staff.
- Create and edit menus.
- Order ingredients and beverages.
- Keep a record of income and expenses.
- Talk to customers to receive feedback on their service.
- Open and close the restaurant daily.
- Motivate staff during busy shifts.
- ServSafe certified.
- Ensure that staff members are available for shifts.
Server - Hwy 55 Burger Shakes and Fries - Winston Salem, NC
(2020-07 - 2020-07)
- Take food and drink orders from customers accurately and with a positive attitude.
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Engage with customers in a friendly manner.
- Knowledge of the menu, with the ability to make suggestions.
- Ensure tables are enjoying their meals and take action to correct any problems.
- Collect payments from tables.
- Prepare checks that itemize and total meal costs and sales taxes.
- Help food preparation staff when necessary.
Food Service Worker - Sodexo - Seymour Johnson Air Force Base
(2020-10 - 2022-01)
- Follow recipes to prepare food for the Air Force Dining Facility.
- Scale Recipes to produce enough food.
- Keep track of wasted product.
- Prepare the product for each of the five stations for customers.
- Serve customers correct portions.
- Clean and sanitize the working area.
- Knowledge of the product to inform any customers with allergies.
- Follow any Sodexo and Air Force regulations.
- Train new employees.
- Report to Executive Chef.
