Jasmin Kearney

I am driven, detail oriented, a fast learner and motivated by success. I am also an enthusiastic and personable individual with nine years of experience delivering amazing customer service. I have an upbeat personality and I work hard to achieve any goals I have set.

I am seeking a position in a challenging, rewarding, and fast-paced environment. I have been recognized for upselling products, communicating with customers in a persuasive manner and exceeding sales objectives. I am an effective communicator through telephone or in-person interactions.

Restaurant Server - Hwy 55 Burgers Shakes and Fries - Marmac, NC

(2016-06 - 2019-06)

• Calculated check amounts and split checks when parties requested separate checks.
• Completed all side work after completion of dining service.
• Completed an entire food service and training course when hired as a restaurant server.
• Delivered outstanding customer service by serving food and drinks to guests.
• Effectively maintained a clean working environment during shift.
• Ensured all meals served to patrons met quality standards.
• Helped resolve guest problems by remaining positive, friendly and respectful.
• Practiced safe food handling procedures by washing hands regularly and using gloves when preparing salads or desserts.
• Recommended entrée or drink choices to guests by listening to their preferences and concerns.
• Used the point of sale, or POS, system to place orders and print checks.
• Count registers at the end of the day and complete End of Day procedures.
• Write deposit slips.
• Train waitstaff.
• Recognized policies and was held accountable for money in store and banking transactions three times a day.
• Communicated with staff to adjust schedules to fit availability and need of business ending in 58% hiring increase.
• Implemented knowledgeable staff to increase sales by improving quality of service and product for customers to enjoy meals served 42% more customers a day.
• Managed store with 25 employees with a $3500/day sales each day working with 6-7 staff members on each shift.
• Managed store in highest sales increase in a 55 mile radius of store.
• Teamed with 7 stores in area to achieve highest possible gross for individual stores.

Restaurant Server - Olive Garden Italian Restaurant - Goldsboro, NC

(2018-11 - 2019-01)

• Assisted hosts and hostesses with seating of guests during rush times.
• Calculated check amounts and split checks when parties requested separate checks.
• Completed all side work after completion of dining service.
• Completed an entire food service and training course when hired as a restaurant server.
• Delivered outstanding customer service by serving food and drinks to guests.
• Demonstrated responsible alcohol serving practices by checking guest identification and ensuring that guests were not over served.
• Effectively maintained a clean working environment during shift.
• Ensured all meals served to patrons met quality standards.
• Helped resolve guest problems by remaining positive, friendly and respectful.
• Practiced safe food handling procedures by washing hands regularly and using gloves when preparing salads or desserts.
• Recommended entrée or drink choices to guests by listening to their preferences and concerns.
• Used the point of sale, or POS, system to place orders and print checks.

Sales Associate - Lee Hyundai of Goldsboro - Goldsboro, NC

(2019-06 - 2019-08)

• Greet customers.
• Inform customers of features on each vehicle.
• Listen to their concerns for each vehicle.
• Review warranties the company had to offer.
• Find the vehicle that fit their needs and wants.
• Going through all sales paperwork.
• Calling previous customers to check on vehicles they previously bought.
• Smile and be as friendly as possible.
• Bring potential customers on a test drive.

Manager - Hwy 55 Burgers, Shakes, and Fries - Marmac, NC

(2019-08 - 2020-06)

• Hire and train staff.
• Create and edit menus.
• Order ingredients and beverages.
• Keep a record of income and expenses.
• Talk to customers to receive feedback on their service.
• Open and close the restaurant daily.
• Motivate staff during busy shifts.
• ServSafe certified.
• Ensure that staff members are available for shifts.

Server - Hwy 55 Burger Shakes and Fries - Winston Salem, NC

(2020-07 - 2020-07)

• Take food and drink orders from customers accurately and with a positive attitude.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Engage with customers in a friendly manner.
• Knowledge of the menu, with the ability to make suggestions.
• Ensure tables are enjoying their meals and take action to correct any problems.
• Collect payments from tables.
• Prepare checks that itemize and total meal costs and sales taxes.
• Help food preparation staff when necessary.

Food Service Worker - Sodexo - Seymour Johnson Air Force Base

(2020-10 - 2022-01)

• Follow recipes to prepare food for the Air Force Dining Facility.
• Scale Recipes to produce enough food.
• Keep track of wasted product.
• Prepare the product for each of the five stations for customers.
• Serve customers correct portions.
• Clean and sanitize the working area.
• Knowledge of the product to inform any customers with allergies.
• Follow any Sodexo and Air Force regulations.
• Train new employees.
• Report to Executive Chef.

High School Diploma - Spring Creek (2018-06 - 2018-06)

Certified Medical Assistant - Medical Assistant - Purdue Global (2021-10)