Vice President of CX & Marketing
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Systems thinker, brand champion, and catalyst for change who defines cutting-edge marketing and CX strategies for global companies. Committed to shaping and implementing engaging brand narratives that engage customers and partners. Connections creator who applies active listening and interpersonal skills to develop trustful relationships with customers, executives, stakeholders, and partners.
Data-driven professional leveraging customer insights and market research to optimize business planning. Inspirational leader, building cultures of accountability and productivity through servant leadership. Career highlights include:
I am a marketing executive, customer advocate, and strategic leader with a passion for retail marketing. My unparalleled ability to generate CX, sales, and marketing results has catalyzed growth for innovative companies.
A strategic visionary, I see emerging patterns and steer companies on the path to success. My future-focused roadmaps generate immediate and long-term growth.
Highlights of my career include:
Marketing Plans | Project Management | Customer Experience (CX) | Program Management | Digital Marketing | UX/UI | CRM | Revenue Growth | Change Management | Training | Business Development | Data Analysis | Budgets | Process Improvement | Mentorship | Strategic Partnerships | Relationship Building | Cross-functional Teams
Master of Science (M.S.), Biological Sciences | Youngstown State University (YSU), Youngstown, OH
Bachelor of Science (B.S.), Biological Sciences | YSU, Youngstown, OH
