Jason Goodman

Personable and dependable professional, with intensive and diverse experience in providing exceptional customer service to a multicultural population. Highly skilled in contacting customers to respond to inquiries or notifying them of investigation results or any planned adjustments. Well-versed in resolving grievances. Comprehensive knowledge of administrative and clerical procedures and systems such as word processing, managing files and records. Solid personal and communication skills.

Professional Mover at Two Men and Truck Moving Company (2014-08 – 2015-12)

• Driver, safely transporting items to their desired destination.
• Specialize in all types of local moving and storage of office equipment and home items.
• Protection of bannisters and door jams with bumper guards.
• Lay runners to protect flooring.
• Wrap mattresses for storage and handling.

Package Handler at Fed Ex (Local) (2015-06 – 2015-08)

• Unload and load trucks by hand.
• Scan parcels.
• Induct parcels onto sorter by size.
• Lift, push, and stack parcels.
• Wrap, label, and move skids.
• Process packages and create mailing containers.
• Sort packages to correct location according to label, load chart or scanner.
• Perform other duties as assigned.

Security Officer at E. House Executive Security Professionals (2014-02 – 2017-08)

• Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
• Obtains help by sounding alarms.
• Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
• Controls traffic by directing drivers.
• Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
• Maintains environment by monitoring and setting building and equipment controls.
• Maintains organization's stability and reputation by complying with legal requirements.

Laborer at Prince George’s County Department of Public Works and Transportation (2014-12 – 2016-04)

• Snow removal
• Repaving Streets
• Asphalt pothole repair

Pre-loader/Driver helper at United Parcel Service (2011-08 – 2015-01)

• Lifting packages up to 150 lbs. from head sorter and assembly line.
• Sort totes from large packages, small packages and envelopes while making sure assembly.
• Following packing label to ensure parcels are on the correct trucks.
• Always following safety guide lines for lifting.
• Monthly quizzes about safety, lifting, loading and breaking jams.

Paratransit Driver/Operator at Allen Xpress (2013-05 – 2014-04)

• The safe operation of vehicles that transport people those with physical challenges.
• Promptly pick up and drop off riders according to schedule.
• Help passengers board and exit the vehicle and ensure their safety, fastening wheelchairs and other medical or mobility equipment.
• Maintain records and trip logs that outline driving activities.

Front Desk Attendant at Midas (2013-01 – 2013-05)

• Greet incoming visitors/customers.
• Understand concerns, direct customers in the right direction.
• Maintain related records.
• Answering all the phone calls and routing them to the appropriate person.

Stocker Clerk at Giant Food (2010-01 – 2010-10)

• Maintains store inventory levels.
• Unloading shipments, arranging storage room areas, monitoring inventory levels, and filling supplies on the floor.
• Arrange, build, and organize displays.
• Basic cleaning and organizing the store environment.

High School Diploma – DuVal High School (2010 – 2010)