Jason Hood
Director of Operations
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About
Experienced operations leader with nearly two decades across coffee and food service industry. Proven expertise in building operational infrastructure, scaling multi-unit operations, implementing systems, and driving growth while maintaining culture and customer experience. Skilled in vendor partnerships, logistics, inventory management, and regulatory navigation. Leadership approach emphasizes collaboration, sustainability, and ownership mentality.
Experience
Area Manager at TNT Fireworks (Present)
Oversaw operations across 95 retail locations while partnering with nonprofit organizations, city officials, mayors, and councilmembers to develop operational programs, create city ordinances, and support community initiatives.
- Managed large-scale operations across 95 retail locations
- Partnered with nonprofit organizations, city officials, mayors, and councilmembers
- Developed operational programs and city ordinances
- Supported community initiatives
- Strengthened ability to navigate complex regulatory environments
- Led diverse teams under demanding timelines
Director of Operations at Java Detour
Worked directly with ownership and franchise leadership to oversee multi-unit coffee operations, open new store locations, improve profitability, and implement operational systems that improved consistency and customer experience across the organization.
- Oversaw multi-unit coffee operations
- Opened new store locations
- Improved profitability
- Reduced labor and operational waste
- Developed menus and beverage programs
- Implemented operational systems improving consistency and customer experience
- Collaborated with managers and staff to build effective and sustainable systems
Co-Founder and Director of Operations at Double Shot Coffee Specialists
Built a specialty coffee distribution and direct-store-delivery company entirely from the ground up. Generated more than $3 million in sales within the first three years.
- Developed operational systems
- Established vendor partnerships
- Managed routing logistics
- Built inventory infrastructure
- Developed customer acquisition strategies
- Introduced products into underserved markets
- Created demand where it previously did not exist
- Built scalable systems designed to support long-term growth
