Agile Delivery Lead / Enterprise Agile Coach - BOEING CORPORATION - North Charleston, SC
(2025-06 - 2026-01)
- Program Execution: Steered agile delivery workflows for 3 high-velocity, cross-functional engineering teams within a flagship $1B enterprise modernization initiative optimizing embedded systems.
- Release & Capacity Management: Spearheaded Program Increment (PI) planning, dependency mapping, and capacity optimization strategies within a Scaled Agile Framework (SAFe) to ensure predictable milestone delivery.
- Risk & Cloud Mitigation: Mitigated architectural bottlenecks and cross-team dependencies during a high-stakes, multi-cloud enterprise migration across AWS and Azure environments.
- Operational Efficiency: Architected customized Jira workflows and digital tracking mechanisms that eliminated delivery impediments, directly boosting engineering execution and manufacturing velocity.
- Stakeholder Governance: Partnered with executive leadership to resolve critical platform security and hardware development bottlenecks, protecting core project timelines and budget parameters.
Senior Agile Delivery Lead - ACCENTURE FEDERAL SYSTEMS - McLean, VA
(2017-08 - 2024-12)
- Enterprise Delivery Operations: Directed agile software delivery tracks supporting the historic $10B Electronic Health Record Modernization (EHRM) initiative spanning 170+ federal medical centers.
- Vendor & Lifecycle Management: Orchestrated alignment and neutralized critical communication friction points between Oracle Health (Cerner) product teams and federal agency leadership to safeguard the product development lifecycle.
- Process Automation: Conceptualized and deployed advanced Jira automation frameworks that restructured veteran benefits claims processing, slashing systemic operational delays.
- Throughput Optimization: Diagnosed and engineered Lean optimization strategies for complex housing allowance processing systems, delivering a measurable 30% improvement in operational throughput.
- Governance & Scale: Managed large-scale resource allocation models, backlogs, and multi-tier release windows to guarantee continuous integration and zero-downtime deployment cycles.
Scrum Master - EQUIFAX - Alpharetta, GA
(2017-01 - 2017-05)
- Facilitated Scrum implementation and sprint planning for two development teams supporting global digital identity product development.
- Coordinated daily stand-ups and backlog grooming to ensure team capacity was optimized for high-priority innovation objectives.
- Identified delivery impediments and resolved cross-team collaboration issues to accelerate enterprise revenue growth initiatives.
- Managed risk mitigation for engineering teams by promoting continuous improvement and Agile best practices using JIRA.
Scrum Master - AT&T - Atlanta, GA
(2016-05 - 2017-01)
- Coordinated geographically distributed Scrum teams for a legacy voice network modernization program involving embedded network functions.
- Facilitated sprint planning and Kanban workflows to support cloud-based Voice over LTE (VoLTE) transformation initiatives.
- Managed resource capacity and project transparency using JIRA, Jira Align, and Rally to synchronize cross-functional engineering goals.
- Resolved process impediments in network virtualization by partnering with operations and development teams to meet cloud migration targets.
Agile Transformation Lead - TRAVELPORT - Atlanta, GA
(2013-05 - 2016-03)
- Facilitated Agile transformation for global transportation reservation platforms, focusing on hardware-software integration requirements.
- Identified and implemented JIRA workflows to standardize delivery and resource capacity planning across multiple Scrum teams.
- Coordinated Scrum-of-Scrums and PI Planning to resolve cross-functional dependencies and mitigate project delays.
- Escalated backlog management issues and coached teams on iterative delivery to improve overall product development process maturity.
