Jazlyn Eleccion
Customer Service Professional
Talent
Chula Vista, San DiegoMember since May 30, 2024
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About
Detail-oriented professional with a background in customer service and community engagement within diverse environments. Strong Customer Service, Exceptional Communication, Work Independently and Collaboratively, Attention to Detail
Experience
March and Ash Cannabis Dispensary July 2022 - March 2024 Receptionist
- Provided exceptional customer service and detailed product information, enhancing brand recognition and customer satisfaction.
- Organized in-store promotions and events to increase customer engagement and sales opportunities.
- Collaborated with the Marketing Team and Assistant Events Coordinator to develop and implement marketing plans aligned with brand goals.
- Maintained accurate records of patient and vendor visits using Google Sheets, aiding in precise tracking and reporting.
- Utilized social media to boost brand visibility and ensure a consistent brand image across various channels.
- Optimized staffing schedules for peak hours to ensure efficient operations and improved customer service.
- Led recruitment, training, and expansion efforts to support business growth and uphold high service standards.
- Supervised staff and delegated tasks to boost productivity and customer satisfaction, promoting a positive work environment.
- Ensured compliance with food safety standards, prioritizing cleanliness and hygiene in front desk operations.
- Managed POS systems for accurate and efficient transaction processing, enhancing customer service reliability.
Education
Learn2Serve Online Proctor 2021 - Current
- Food Safety Management Certification, Expires 2026.
- Certified Nursing Assistant
