Store Manager at Staples (2024-09 – Present)
- Enhanced team performance by implementing structured training programs, resulting in improved customer service ratings and increased sales
- Coordinated inventory management efforts reducing stock discrepancies and ensuring product availability for customers.
- Fostered a positive work environment by mentoring staff, leading to heightened employee engagement and reduce turnover rate.
Store Manager at Advance Auto Parts (2018-09 – 2024-09)
- Fostered a customer-centric team environment, enhancing staff engagement and driving positive customer feedback.
- Cultivated a collaborative team culture improving employee morale and fostering a strong commitment to customer satisfaction.
- Implemented inventory management strategies that optimize stock levels, reducing excess inventory and minimizing costs.
Store Manager at Dollar General (2012-09 – 2018-09)
- Streamlined inventory management process, leading to reduced stock discrepancies nd improved product availability for customers.
- Fostered a collaborative team environment, enhancing employee engagement and ensuring high levels of customer service.
- Optimize staff scheduling to align with peak store hours, resulting in improved customer service and increased sales revenue.
Store Manager at Rent A Center (2008-09 – 2012-09)
Total Store Operations
District Manager at Value City Department Stores (2002-09 – 2008-09)
- Leadership: Motivating, guiding, and developing teams across multiple locations.
- Communication: Clearly conveying information, both verbally and in writing, to employees and stakeholders.
- Problem-Solving: Analyzing situations, identifying issues, and implementing effective solutions.
- Business Acumen: Understanding financial statements, sales data, and market trends to make informed decisions.
- Time Management & Organization: Effectively managing multiple tasks and prioritizing responsibilities
