Jenae' Shavers

Passionate culinary trainee featured in a local newspaper for dedication to completing chef training. Customer-focused professional with experience in fast-paced food service and retail; strong interpersonal skills, hospitality mindset, and a track record of creating positive guest experiences. Motivated, reliable, and committed to advancing a culinary career while supporting family responsibilities.

Cashier - KFC - Winston-Salem

(2014-08 - 2017-10)

Delivered friendly, efficient customer service in a high-volume fast-food environment; operated POS to process cash and card transactions accurately and quickly. Maintained cleanliness of dining and work areas to meet health and safety standards. Assisted with inventory replenishment, stock rotation, and opening/closing procedures. Resolved customer concerns promptly to ensure satisfaction and supported team operations during peak periods, including mentoring new team members.

Customer Service Representative - Family Dollar - Winston Salem

(2021-06 - 2023-08)

Provided front-line customer service, including cashier operations, POS transaction processing, and handling customer inquiries to resolve issues and enhance satisfaction. Managed inventory replenishment, stock rotation, and store presentation to improve product availability. Performed opening and closing procedures and maintained store cleanliness to uphold operational and safety standards.

12th - Parkland Highschool (2004-08 - 2007-06)