Jenna Forney

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Outback Steakhouse. Proven ability to enhance guest engagement and satisfaction through effective communication and cash handling. Successfully trained new team members, fostering collaboration and improving service quality in fast-paced environments.

Server at Outback Steakhouse (2026-01 – Present)

• Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction with timely order delivery.
• Managed food and beverage orders accurately, coordinating with kitchen staff to meet customer needs.
• Assisted in training new servers on menu items and service standards, fostering team collaboration.
• Maintained cleanliness of dining area and utensils, adhering to health and safety regulations consistently.

House Cleaner at Shine (2023-12 – 2025-12)

• Maintained cleanliness and organization in residential properties, ensuring high client satisfaction.
• Utilized eco-friendly cleaning products and techniques to enhance service quality and safety.
• Trained new team members on efficient cleaning methods and company standards.
• Implemented time-saving strategies, improving overall workflow efficiency during cleaning tasks.

Certified Addiction Peer Recovery Coach at Phoenix Paramedics (2021-10 – 2023-12)

• Developed individualized recovery plans to support client goals and ensure successful outcomes.
• Facilitated group sessions to enhance peer support and foster community engagement among clients.
• Provided crisis intervention strategies to clients, promoting safety and emotional stability during challenging situations.
• Collaborated with multidisciplinary teams to coordinate comprehensive care for individuals in recovery.

Certified Peer Support Professional in Addictions – Ivy Tech Community College of Indiana (2026-08)

Associate of Science in Surgical Technology – Ivy Tech State College (2021-08)