
Lukas Ingersoll
Certified Peer Support Professional
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About
DMHA-Certified Peer Support Professional and recovery-residence House Manager with lived experience of recovery and mental health, and hands-on experience supporting men navigating substance use recovery, reentry, employment, and community reintegration. Provides individual peer support, motivational support, recovery goal setting, crisis support, conflict resolution, advocacy, and resource navigation within a 32-bed Level III recovery residence. Brings more than 10 years of experience in research, program evaluation, communication, and quality improvement to developing resident-centered policies, documentation systems, and recovery supports.
Experience
House Manager at Lighthouse Recovery Home, Paul's Plan Ministries (2026-03 – Present)
- Provide individual peer support, motivational support, recovery goal setting, crisis support, advocacy, and practical guidance to residents of a 32-bed Level III men's recovery residence with a recent average daily occupancy of 27 residents.
- Conduct resident intakes and orientations, helping new residents understand program expectations, available supports, recovery requirements, and community resources.
- Assist residents with obtaining identification and driver's licenses, accessing SNAP benefits and medical appointments, attending recovery meetings, addressing probation-related concerns, pursuing employment, and navigating other reentry needs.
- Support resident accountability through conflict resolution, corrective action, drug-testing procedures, pass management, and consistent application of residence policies.
- Complete peer-support notes, resident progress reports, incident reports, drug-testing documentation, and resident-pass records while maintaining professional boundaries and appropriate confidentiality.
- Co-facilitate Red Ball, a community-building house meeting focused on accountability, connection, gratitude, recovery progress, and weekly goals, as well as an anger-management group.
- Supervise resident service assignments, including maintenance responsibilities, and help coordinate daily operations, safety, and completion of assigned duties.
- Develop a comprehensive policy and procedures manual to strengthen residence operations and support future recovery-residence certification, including introductory materials, safety plans, and transportation policies.
- Redesigned weekly resident-tracking forms to make documentation clearer, easier to complete, and more useful for monitoring resident participation and progress.
Researcher at Purdue University, Evaluation and Learning Research Center (2023-03 – 2025-07)
- Co-led behavioral research and program evaluations for internal and external clients, designing measurement frameworks to assess effectiveness and user outcomes.
- Conducted mixed-methods user research—including interviews, focus groups, and usability testing—to identify behavioral barriers and inform intervention design.
- Evaluated Purdue's Instruction Matters: Purdue Academic Course Transformation (IMPACT) program, analyzing user journeys, resource engagement, and pain points to deliver data-backed recommendations for program improvement.
- Evaluated the APROUD MOOC, a grant-funded online course training advanced practice nurses on opioid use disorder assessment and treatment, assessing learning outcomes and user engagement across multiple modules.
- Translated complex findings into actionable, data-backed recommendations for academic leadership and program stakeholders.
- Created data visualizations and reports tailored to technical and non-technical audiences to drive stakeholder engagement and strategic decision-making.
- Collaborated with cross-functional teams to ensure research insights shaped program refinement and implementation strategies.
Senior Researcher at 2M Research (2021-10 – 2022-07)
- Co-led program, policy, and behavioral research initiatives for federal government clients, generating evidence-based recommendations to support strategic decision-making.
- Contributed to multiple concurrent research projects, coordinating timelines and deliverables across diverse evaluation efforts.
- Translated complex analytical findings into accessible presentations, reports, and briefings for internal teams, subcontractors, and federal stakeholders.
Supervising Researcher at Purdue University, Medical Communication Analysis Team (2014-09 – 2020-12)
- Co-created the Intercultural Development Program, applying Social Learning Theory to design a behavior change intervention improving cultural intelligence among future healthcare professionals—program effectiveness led to campus-wide adoption and two peer-reviewed publications.
- Led qualitative and quantitative research on physician-patient decision-making, developing codebooks, training coders, and ensuring inter-rater reliability across audio-recorded clinical encounters.
- Published four peer-reviewed manuscripts on healthcare communication and decision-making, translating findings into actionable insights for medical training.
- Delivered six presentations (oral and posters) at the International Conference on Communication in Healthcare.
- Managed and mentored a team of 10 undergraduate research assistants, providing training in research methods, task oversight, and professional development—including supporting students in securing their own conference presentations.
- Collaborated across decentralized, cross-functional teams spanning schools of nursing, medicine, and public health.
Education
PhD in Public Health – Purdue University (2020)
M.S. in Consumer Behavior – Purdue University (2016)
B.A. in Sociology – University of Utah (2014)