Jennifer Boyette

Results-driven Recruiter, Sourcing and Talent Acquisition Professional with 5+ years of experience managing full-cycle recruitment and high-volume hiring initiatives across the United States and Canada. Experienced recruiting for BDC, customer service, call center, leadership, administrative, and operational roles while using iCIMS, Indeed, LinkedIn, and other sourcing platforms to build talent pipelines and deliver quality hires. Known for exceeding hiring goals, earning annual performance-based bonuses, and developing strong partnerships with candidates and hiring leaders to support business growth and workforce objectives.

CORPORATE RECRUITER - Snap-on Business Solutions, dba Blueprint, Inc. - United States and Canada

(2021-06 - 2026-06)

Managed full-cycle recruitment across the United States and Canada for customer service, call center, BDC, leadership, administrative, and professional roles.

• Managed up to 30 concurrent requisitions while supporting hiring managers across multiple markets and business units.
• Maintained an average time-to-fill of less than 30 days, consistently meeting or exceeding hiring objectives.
• Developed and maintained talent pipelines through Indeed, LinkedIn, employee referrals, networking, and direct sourcing strategies.
• Utilized iCIMS and Indeed to manage applicant tracking, candidate communications, interview coordination, offer administration, and recruiting workflows.
• Conducted candidate screening, behavioral interviews, and talent assessments to evaluate qualifications, communication skills, and organizational fit.
• Collaborated with hiring managers and leadership to understand hiring needs and support workforce planning initiatives.
• Utilized recruiting metrics and pipeline reporting to prioritize hiring activity and improve recruiting outcomes.
• Recruited for BDC Managers, Supervisors, Customer Service Representatives, Business Development Representatives, and other operational positions.
• Earned annual performance-based bonuses for exceeding hiring objectives and contributing to organizational growth.
• Position eliminated as part of a company-wide organizational restructuring and strategic realignment.

VERIFICATION SUPERVISOR - TDMG Marketing

(2016-10 - 2020-03)

• Verified sales transactions, processed payments, and maintained customer account accuracy while ensuring compliance with company standards.
• Managed customer inquiries through phone, email, and live chat channels, consistently delivering high-quality customer service.
• Conducted candidate interviews and employment assessments to support hiring initiatives.
• Maintained confidential records and ensured accurate documentation of customer and employee information.

BENEFIT ADMINISTRATOR - JSG BenefitFocus

(2016-09 - 2017-05)

• Served as a liaison between employees and insurance carriers to resolve benefit-related inquiries and enrollment issues.
• Supported open enrollment and ongoing benefits administration activities.
• Educated employees on healthcare, voluntary benefits, and retirement plan options while ensuring enrollment accuracy.

OFFICE MANAGER - TY Trucking

(2014-11 - 2016-12)

• Oversaw office operations, employee scheduling, reporting, customer communications, and administrative processes.
• Supported recruiting and hiring activities including applicant screening, interviewing, onboarding, and employee record management.
• Generated reports and maintained operational documentation to support business performance.

RECEPTIONIST, KENNEL ASSISTANT - Paws at Play

(2012-10 - 2014-12)

• Managed front-desk operations, appointment scheduling, and customer service activities.
• Maintained client records and supported daily facility operations in a fast-paced environment.

Business Administration & Human Resource Management - Strayer University