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Jessica Agnew

Jessica Agnew

Customer Support Manager

Talent
Universal City, BexarMember since March 24, 2025
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About

Compassionate and results-driven professional with a strong background in leadership, team building, and crisis management. Skilled in creating safe, nurturing, and structured environments for children and youth in care. Experienced in handling high-pressure situations with empathy, professionalism, and poise.

Dedicated to supporting the emotional, social, and developmental needs of foster children while promoting their well-being and growth. Known for strong communication skills, adaptability, and a passion for making a positive impact in the lives of others.

Experience

Experienced and versatile professional with a diverse background in management, customer service, administration, and technical support. Proven ability to lead high-performing teams, streamline operations, and improve overall efficiency across multiple industries, including IT, food service, financial services, and government operations. Skilled in data entry, administrative tasks, customer relations, staff development, and troubleshooting technical equipment.

Strong leadership abilities with a focus on adaptability, problem-solving, and providing exceptional service in fast-paced, high-pressure environments. Committed to continuous learning, fostering positive work environments, and delivering results in every role.

Education

Graduated from San Antonio School of Inquiry and Creativity with a High School Diploma, completing coursework a year early due to strong academic performance. Received top academic recognition and demonstrated dedication to continuous learning and personal development.

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