Jessica Cano

Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation. Provides services after normal working hours and on weekends to maintain 24-hour coverage, including receiving reports of alleged abuse, neglect or exploitation. Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.

APS Investigator Specialist I - Texas Department of Family and Protective Services (DFPS), Adult Protective Services

(2024-11)

• Investigates reports of abuse, neglect or exploitation of elderly or disabled adults to assess the urgency of the problem by interviewing clients, family members and other to gather social, functional, physical and mental- emotional information for evaluation.
• Provides services after normal working hours and on weekends to maintain 24-hour coverage, including receiving reports of alleged abuse, neglect or exploitation.
• Determines temporary or long-term action to be taken to remove or lessen an immediate threat to the life or health of an adult protective services client to include counseling clients and caregivers, providing information and referral services, testifying in court to seek emergency protective services, finding alternate housing when necessary, and providing on-going services.
• Develops individualized service plans to meet the needs of the adult protective services client and maintains detailed documentation on each case.
• Makes presentations and participates in community awareness and related activities to inform the public about the program.
• Prepares routine, statistical, and special reports for management.
• Prepare and maintain accurate and detailed case files, reports, and documentation of findings.
• Ensure all required reports are submitted in compliance with state and local guidelines and timelines.
• Work closely with local law enforcement, legal professionals, healthcare providers, and community organizations to address and resolve cases.
• Serves in lead capacity in absence of supervisor.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

MSW Intern - University Medical Center of EL Paso - El Paso, Texas

(2024-01 - 2024-08)

• Provide individual/group therapy/education/support services to patients, families and staff.
• Provides psychosocial assessment, counseling, crisis intervention, referrals and information to patients and families.
• Work collaboratively with the interdisciplinary team to affect positive patient and family outcomes.
• Communicate orally and in writing in English and Spanish to include therapeutic counseling interventions.
• Apply theoretical learning, policies and procedures.
• Carry out a plan of service at a basic level.
• Work closely with Supervisor for guidance and supervision.

Court Visitor Intern - El Paso Statutory Probate Court #1 - El Paso, Texas

(2023-01 - 2023-07)

• Makes annual visits to County Wards that are under guardianship.
• Presents testimony in court.
• Assisted the Probate Court Investigator and Probate Judge with other duties as assigned related to guardianship referrals and investigation.
• Attended weekly case staffing with all court volunteers, with additional meetings as needed.
• Referred cases of alleged elderly abuse, neglect and exploitation to Adult Protective Services and provides follow up with guardianship assessments.
• Visits face to face the guardian and incapacitated person and record information as necessary.
• Completed and submitted case report forms with observations and any recommendations for action.
• Attended and participated in meetings, trainings, and information sessions.
• Recruited social work interns for internship program.
• Collaborated with community agencies to form an inter-professional team for individuals under guardianship.
• Conducted initial assessments for guardianship, interviews applicants, wards and collaterals review medical information, provides written reports to the court with a recommendation, attends guardianship hearings.

Surgical Technologist - William Beaumont Army Medical Hospital - El Paso, TX

(2016-07)

Gown and gloving surgeons, draping patients, restocking supply rooms, preparing cases, preparing the O.R., patient care, counting procedures, and assisting surgeons. I have the opportunity to scrub in surgeries such as Plastics, Vascular, Endovascular, Eyes, Gynecological, General, and Robotic cases.

Surgical Technologist - Surg- Center of West Texas - El Paso, TX

(2014-07 - 2016-07)

Sterilization of instruments, trays set-ups, autoclaving, gown, and gloving surgeons, draping patients, restocking supply rooms, preparing cases, sterilization, and preparation of the O.R., patient care, counting procedures, and assisting surgeon and assisting with ordering and purchasing. I had the opportunity to scrub in surgeries such as Sports Medicine, Podiatry, Spine, and Pain Management.

Surgical Technologist - El Paso Day Surgery - El Paso, TX

(2014-07 - 2017-07)

Sterilization of instruments, trays set-ups, autoclaving, gown, and gloving surgeons, draping patients, restocking supply rooms, preparing cases, sterilization, and preparation of the O.R., patient care, counting procedures, and assisting surgeons. I had the opportunity to scrub in surgeries such as Plastics, Eyes, Gynecological, General and Pain Management.

Lead Surgical Technologist - Surgical Center of El Paso - El Paso, TX

(2012-09 - 2014-07)

• Supervised and evaluated surgical tech team.
• Help make staff schedules and work in conjunction with anesthesia, surgeons, and scheduling.
• I have the opportunity to scrub in surgeries such as Plastics, Podiatry, Eyes, Gynecological, General, and procedures such as Endoscopy and Pain Management.
• Assist with writing policies and procedures.
• Assist in Sterile Processing- wash, wrap and process instruments.

Surgical Technologist - Surgical Center of El Paso - El Paso, TX

(2004-01 - 2023-07)

Full Time, July 2014 – July 2023

• Sterilization of instruments, trays set-ups, autoclaving, gown, and gloving surgeons, draping patients, restocking supply rooms, preparing cases, sterilization, and preparation of the O.R., patient care, counting procedures, and assisting surgeons and assisting with writing policies and procedures.

Volunteer - CASA (Court Appointed Special Advocates)

(2020 - 2022)

Gathers information from everyone involved in a child's daily life, including members of the child's family, foster parents, teachers, lawyers, social workers, and other relevant persons. Report to a judge to advocate for the child's best interests.

Volunteer - El Paso Food Bank

(2020 - 2021)

Handout food, breaking down boxes, and helping control traffic, build, prepare, and pack meal delivery boxes, cleaning, food sorting, sandwich making, office related activities.

Master of Social Work - The University of Texas at Arlington (2024-08)

Bachelor of Social Work - Spring Arbor University (2023-07)

Associates Degree - Surgical Technology - The Bryman School (2003)