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Jessica Christman

Jessica Christman

Customer service professional

Talent
McKinneyMember since April 2, 2026
salescustomer serviceteam leadershipsales representativeclient relationship management
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About

Hi, I’m Jessica—a people-focused professional with over 15 years of experience in hospitality, currently serving as an Assistant General Manager at an upscale grill and wine bar. My career started in serving and bartending, where I quickly fell in love with creating memorable experiences, building relationships, and helping people feel confident in their choices—whether that’s selecting the perfect wine, crafting a custom cocktail, or celebrating meaningful moments.

Over the years, I’ve grown into leadership roles where I manage daily operations, create staff schedules, collaborate with vendors and wine representatives, and drive revenue through thoughtful upselling and team development. I thrive in fast-paced environments and take pride in being both highly organized and adaptable, with a strong work ethic and a natural ability to connect with people.

Outside of work, I’m passionate about health and wellness, nutrition, and living an active lifestyle. I love spending time outdoors playing pickle ball, staying active and enjoying long walks with my dog. This passion has inspired me to transition into a sales career within the wellness and lifestyle space, where I can combine my professional experience with what I genuinely care about.

I’m a fast learner, a strong communicator, and someone who truly enjoys helping others make decisions that improve their quality of life. I’m excited to bring my background in client experience, relationship-building, and premium service into a high-ticket sales role where I can continue to grow, make an impact, and help people invest in themselves.

Experience

Assistant General Manager & Bar Manager

Urban Grill & Wine Bar | Texas

2023 – Present

  • Promoted from entry-level to leadership within three years in an upscale dining environment
  • Oversee daily operations, staff management, and guest experience in a high-end restaurant setting
  • Drive revenue through upselling premium wines, cocktails, and curated dining experiences
  • Train and lead team on service standards, sales techniques, and product knowledge

VIP Bottle Service / Sales

High-End Nightclub

  • Sold premium bottle service and VIP experiences, consistently exceeding sales targets
  • Built relationships with high-value clients and delivered personalized, high-ticket experiences

Server The Cheesecake Factory

2015 – 2020

  • Delivered high-volume service while upselling menu items and increasing average ticket sales
  • Developed strong communication and customer relationship skills in a fast-paced environment

Gallery Host (Front Desk)

Hyatt Hotels Corporation

  • Managed front desk operations, guest check-ins, and overall lobby experience
  • Provided seamless customer service while handling multiple responsibilities across the hotel floor

Education

High school diploma

SACC- psychology

Skills

Customer service professional

Reviews

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