Jessica Gallagher
Clinic Site Lead
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About
Results-driven healthcare leader with progressive experience in laboratory operations, pre-analytics, and multi-site clinic management. Proven ability to lead high-performing teams, drive process improvement through Kaizen methodologies, and optimize workflow efficiency across multiple locations. Strong background in budgeting, staffing, and cross-functional collaboration within complex healthcare systems.
Experience
Clinic Site Lead - Parker Skin & Aesthetic Clinic
(2025-06)
- Lead operations across 4 clinic locations supporting 10 providers
- Develop and implement staff schedules aligned with operational goals
- Train and mentor staff to improve performance and compliance
- Support procedures and oversee prior authorizations and patient education
Practice Manager - Apex Dermatology
(2022-11 - 2025-06)
- Managed operations for up to 3 locations including staffing and budgets
- Standardized scheduling processes across regions
- Led hiring, onboarding, and performance management
- Collaborated with marketing to drive growth and engagement
Team Lead, Pre-Analytics - Cleveland Clinic
(2021-07 - 2022-11)
- Supervised pre-analytical operations including phlebotomy and specimen processing
- Led Kaizen initiatives improving workflow and turnaround times
- Collaborated enterprise-wide to streamline processes
- Managed staffing schedules and labor budgets
Lead Phlebotomist / Specimen Processor - Cleveland Clinic
Program Coordinator - Creative Solutions to Independence
Medical Assistant - Gastroenterology Associates of Cleveland
Phlebotomist / Specimen Processor - Cleveland Clinic
Education
Associate's Degree - Lakeland Community College (2022)
Certificate - Phlebotomy - Lakeland Community College (2014)
