Jestine

Experienced management professional with a strong background in healthcare data processing, employee supervision, and business operations. Skilled in EMR systems, data analysis, and quality assurance, with a proven ability to lead teams, streamline processes, and meet business objectives. Adept at training and mentoring employees, ensuring high productivity, and maintaining accuracy in reporting.

EMR Remote Processor - Datavant - Remote

(2024-10)

• Crossed trained/worked in other Ciox Departments (QA)(HIM)
• Analyzed company charts for accuracy and ensured data integrity.
• Demonstrated strong analytical skills with high attention to detail.
• Collected and reported data for business operations.
• Managed time effectively and met strict deadlines.
• Performed quality assurance to validate retrieved data.
• Possess the ability to work within a diverse group of individuals.
• Assisted in Peer Shadowing and training for new hires.
• Achieved SME CERTIFICATION (Subject Matter Expert)

HIOS Supervisor (Special Project – MRA Season) - Datavant - Remote

(2024-02 - 2024-10)

• Supervise 20+ temporary employees.
• Managed employee timekeeping through Oracle.
• Generated and analyzed employee performance reports.
• Ensured compliance with business standards and deadlines.
• Worked closely with upper management to complete reporting duties.
• Coordinated peer shadowing and training for new hires.

EMR Remote Processor - CIOX HEALTH - Phoenix, AZ

(2019-11 - 2024-02)

• Conducted chart analysis for data accuracy and integrity.
• Performed quality assurance to validate and assess retrieved data.
• Assisted in peer shadowing and training of new hires.
• Exceeded productivity standards and adapted to changing business environments.

Embedded Inventory Analyst - CIOX HEALTH - Phoenix, AZ

(2015-01 - 2019-11)

• Compiled reports for management and senior leadership (VPs & SVPs).
• Conducted research for business forecasting and strategic planning.
• Ensured accurate data collection and reporting.
• Analyzed project trends and provided recommendations for improvements.

Scheduler/Group Agent - REM-X-Assigned to Ciox Health - Phoenix, AZ

(2013-06 - 2015-01)

• Managed high-volume outbound calls for scheduling.
• Provided two weeks of software training (Chart Finder).
• Facilitated new hire training and coordinated chart retrieval assignments.

Bachelor's - Business Administration - Northern Arizona University (2021-12)

Associate's - Business Management - Phoenix College (2012-08)

Associate's - Applied Science Business - Phoenix College (2015-05)