Joanna Padron

Dedicated and versatile professional with extensive experience in customer service, administrative support, and client care. Proven ability to handle sensitive documentation, coordinate with state agencies, and multi-task efficiently in fast-paced environments. Committed to maintaining strong professional relationships and driving operational success.

Administrative & DMV Specialist - Texas Insurance Depot - Pharr, TX

(2026-06)

• Coordinate and process motor vehicle documentation directly with the DMV to secure temporary plates, Transfer of Ownership (TC), Title Only (TS), and Transit Permits (TT).
• Organize, review, and prepare specialized client files and documentation for the tax office to ensure accurate, compliant, and timely processing.
• Manage time-sensitive administrative tasks efficiently while maintaining a high level of attention to detail and data accuracy.

Provider - Amistad PHC LLC - McAllen, TX

(2024-04 - 2026-06)

• Promoted patient independence by assisting with daily living activities including grooming, dressing, and personal care.
• Ensured a safe, hygienic, and highly organized home environment for patients through meticulous housekeeping and management tasks.

In Home Provider - Cielo Azul Home Health Care - Edinburg, TX

(2020-05 - 2024-04)

• Followed specialized nutritional plans to safely prepare and serve optimal daily meals.
• Provided reliable transportation and comprehensive appointment management for medical care and scheduling.
• Assisted patients with mobility restrictions, helping them safely overcome and adapt to physical limitations during dressing, grooming, and feeding.

Front Desk Medical Receptionist - Dr. Luis Rodriguez - McAllen, TX

(2017-08 - 2019-10)

• Verified patient insurance coverage, demographic details, and health histories to ensure all internal records remained completely up to date.
• Coordinated patient scheduling, check-ins, check-outs, and collected accurate front-desk payments for medical billing.
• Organized sensitive medical paperwork, including patient charts, records, and administrative office reports.
• Utilized internal computer programs and medical registration systems to schedule routine appointments and complex medical procedures.

High School Diploma - Psja Early College High School (2008-05)