
Joel Walz
Technical support / Systems intregrator
Talent
Portage, City of Portage, KalamazooMember since February 20, 2026
Project ManagementSystem ConfigurationInstallation and TestingUnix/Windows/macOSTechnical Sales SupportCreating System DiagramsTechnical TrainingAudio/Visual Equipment SupportHardware & Software SupportRemote & On-site SupportTrouble ShootingSupport of Network Devices
·
Hire this person
Send a job offer directly to this candidate
Project ManagementSystem ConfigurationInstallation and TestingUnix/Windows/macOSTechnical Sales Support
About
Senior Systems AV Integrator with over 30 years of experience partnering with K-12 school districts to implement and support educational technology. Adept at systems integration and support, resolving complex technical issues. Experienced in leading projects from planning through implementation. Skilled at building strong customer relationships through collaboration and using clear communication to understand needs and deliver solutions.
Experience
Systems Consultant at Safari Montage (2003-03 – Present)
Systems Consultant partnering with school districts to implement, integrate and optimize video distribution systems.
- Partner with school districts to implement, integrate and optimize video distribution systems.
- Function as Project Manager for largest customer, planning, communicating, and implementing services, and working with stakeholders to ensure project is delivered on time.
- Provide advanced technical support to customers, both on-site and remote, resolving high level technical issues.
- Perform audio/visual hardware and software installations at school districts.
- Deliver product technical training to customer system administrators.
- Build and maintain successful customer relationships, providing project updates, timelines, obstacles, and resolutions.
- Create and maintain technical product documentation.
Education
Electronics Technology – Lake Michigan College
Skills
Technical support / Systems intregrator