Joey Forster

Dynamic hospitality executive with a track record of leading high-volume restaurants to improved profitability. Successfully implemented strategic initiatives that enhanced guest satisfaction and reduced operating costs, while fostering a culture of team development and operational efficiency.

General Manager at STK Steakhouse (2024-02 – 2026-06)

• Led daily operations of high-volume upscale steakhouse, managing 50 team members, and enhancing training, operational consistency, and inventory management to align with corporate initiatives.
• Oversaw daily operations to ensure exceptional guest experiences.
• Managed staff scheduling to optimize labor efficiency and service quality.
• Developed training programs for team members to enhance service skills.

General Manager at Firebirds Wood-Fired Grill (2021-08 – 2024-01)

• Implemented strategic initiatives, led 80 employees, and developed certified trainers to enhance team capabilities and reduce operating costs.
• Directed daily operations to ensure smooth service and guest satisfaction.
• Managed staff recruitment, training, and performance evaluations consistently.
• Implemented cost control measures to enhance profitability and resource management.

General Manager at Bonefish Grill (2016-10 – 2021-08)

• Managed operations, budgeting, scheduling, and vendor relationships while maintaining customer satisfaction.
• Directed daily operations to ensure exceptional guest experiences and service quality.
• Managed staff recruitment, training, and performance evaluations to build effective teams.
• Coordinated kitchen and dining room activities for seamless food service execution.

Marketing Manager at The Nashville Group (2013-12 – 2016-10)

• Developed marketing strategies and led campaigns to enhance brand visibility, analyzed market trends to inform strategic decisions, and built stakeholder relationships to support collaborative efforts.
• Developed comprehensive marketing strategies to enhance brand visibility and engagement.
• Managed cross-functional teams to execute marketing campaigns and initiatives effectively.
• Analyzed market trends to inform product positioning and promotional tactics.

High School Diploma – Siegel High School (2011-06)