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Jon Klopfenstein

Jon Klopfenstein

Scrum Master

Talent
Moosup, Town of Plainfield, WindhamMember since March 9, 2026
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About

As a certified Scrum Master, with over 8 years of Agile experience, I’m well versed in facilitating Agile ceremonies. This includes organizing and leading daily stand-ups, refinements, planning, reviews, and retrospectives. I ensure all meetings are productive, focused, and actionable.

I have ample experience in removing impediments by identifying and addressing any obstacles that may be hindering the team's progress and working with internal and external stakeholders to resolve issues quickly. I also pride myself in coaching and mentoring by providing guidance to development teams on Agile methodologies including Kanban/Scrum best practices.

I foster a culture of continuous improvement, encourage self-organization, and accountability. I ensure Agile best practices by coaching and advocating Lean/Agile principles and Scrum values, helping teams implement best practices and align with the overall goals of the organization. I’m also engaged in collaborating with Product Owners by working closely with them to maintain a well-defined and ‘ready’ product backlog.

I ensure all user stories are clearly articulated and meet all readiness acceptance criteria and assist with backlog refinement sessions.

I track and report metrics by using Agile tools (e.g., Jira) to track team progress, convey lead and cycle times, communicate sprint velocity, and report on delivery metrics and trends. I provide regular updates to stakeholders on team performance and delivery status. This includes fostering team collaboration by promoting a collaborative and supportive environment among cross-functional teams, helping to build trust, resolve conflicts, and strengthen team dynamics.

I drive continuous improvement by analyzing delivery outcomes and retrospectives to identify areas for process improvements and help implement those changes across teams. I also engage with key stakeholders to understand business needs and ensure that expectations are managed effectively.

Experience

As a certified Scrum Master, with over 8 years of Agile experience, I’m well versed in facilitating Agile ceremonies. This includes organizing and leading daily stand-ups, refinements, planning, reviews, and retrospectives. I ensure all meetings are productive, focused, and actionable.

I have ample experience in removing impediments by identifying and addressing any obstacles that may be hindering the team's progress and working with internal and external stakeholders to resolve issues quickly. I also pride myself in coaching and mentoring by providing guidance to development teams on Agile methodologies including Kanban/Scrum best practices.

I foster a culture of continuous improvement, encourage self-organization, and accountability. I ensure Agile best practices by coaching and advocating Lean/Agile principles and Scrum values, helping teams implement best practices and align with the overall goals of the organization. I’m also engaged in collaborating with Product Owners by working closely with them to maintain a well-defined and ‘ready’ product backlog.

I ensure all user stories are clearly articulated and meet all readiness acceptance criteria and assist with backlog refinement sessions.

I track and report metrics by using Agile tools (e.g., Jira) to track team progress, convey lead and cycle times, communicate sprint velocity, and report on delivery metrics and trends. I provide regular updates to stakeholders on team performance and delivery status. This includes fostering team collaboration by promoting a collaborative and supportive environment among cross-functional teams, helping to build trust, resolve conflicts, and strengthen team dynamics.

I drive continuous improvement by analyzing delivery outcomes and retrospectives to identify areas for process improvements and help implement those changes across teams. I also engage with key stakeholders to understand business needs and ensure that expectations are managed effectively.

Education

DeVry University

AAS, Computer Science

Grade: 3.8 • Magna Cum Laude

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