
Joni Scott
Clinical Outcomes Manager
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About
Highly motivated Clinical Outcomes Manager with 18 years of experience in acute care, seeking a position to utilize leadership skills in development of staff focusing on evidence-based care. Excellent interpersonal, problem-solving and critical thinking skills. Adept at optimizing operations, leading multidisciplinary teams, and ensuring compliance with healthcare regulations. Committed to improving patient outcomes and enhancing clinic efficiency.
Experience
Trauma Clinical Outcomes Manager at Ohio Health (2024-01 – Present)
- Develop protocols focused on patient outcomes
- Provide one-to-one nursing feedback surrounding goal development
- Establish percentage-based outcomes goals focused on quality patient outcomes
- Complete staff follow up to ensure understanding of standards and goals
- Lead trauma outcomes analysis, utilizing data from trauma registries to identify trends and areas for improvement
- Develop and implement strategies to enhance trauma care quality and patient safety
- Collaborate with multidisciplinary teams including trauma surgeons, emergency physicians, and hospital leadership
- Monitor key performance indicators (KPIs) and prepare detailed reports for hospital administration and regulatory agencies
- Facilitate continuous quality improvement initiatives aligned with trauma system standards
- Conduct staff training on trauma data collection and documentation best practices
Nurse Administrator at Ohio Health (2018-01 – Present)
- Financial resource management
- Observe nursing staff to ensure proper delivery of care
- Follow staffing guidelines to allow safe care and positive productivity
- Respond to critical situations to ensure that all staff are providing appropriate interventions
- Facilitate resolution of complaints/grievances from patients and family
- Supervised nursing staff in a high-volume hospital unit
- Ensured compliance with hospital policies and healthcare standards
- Facilitated staff education and quality improvement initiatives
- Managed patient flow and documentation accuracy
Registered Nurse at Ohio Health (2012-01 – Present)
- Provide nursing care to Level I and II trauma patients
- Detect when critical patients start to have a decline in health status and provide interventions
- Handle multiple emergencies, including stroke, cardiac arrest, and STEMI patients
- Assess and triage patients efficiently and accurately
- Assist with intubations, defibrillations, splinting, and conscious sedations
- Monitor, assess and chart on critically ill patients
- Prioritize patient's needs, orders and interventions
- Adjust critical medication infusions based on vital signs and assessment
- Monitor patients requiring mechanical ventilation, CPAP and BiPAP
- Provide neurological assessments for all stroke and TPA patients based on strict protocol and guidelines
- Prepare patients for emergency surgery in critical situations
- Precept new RN's to unit
- Keep open line of communication to multidisciplinary team members
- Communicate with patients and family regarding diagnostic tests, results and plan of care
- Assure safety when handling and transferring patients
- Call report to other units and hospitals
Administrative Nurse Manager at Doctors Hospital ICU (2020-01 – 2021-12)
- Managing department budget
- Performance evaluations and goal development of staff
- Follow up on event reporting to ensure proper patient handling and care
- Continue guidance for 70 staff members within the department
- Build relationships with physicians and other departments to encourage open communication
- Use Lean strategies for process improvements
Clinical Nurse Manager at Grant Emergency Department (2019-01 – 2020-12)
- Provide input to development of unit budget
- Monitor productivity of the unit
- Ensures that the schedule is balanced and that all associates work required hours
- Leads department initiatives for patient satisfaction
- Utilize balance scorecard to improve overall department standards
- Focus on throughput metrics, working with admitting teams to improve processes
- Helped implement streamlined Emergency Department processes and protocols
- Offered professional guidance, supervision and leadership to staff
- Develop and participate in Individual Development Plans for 180 staff members to improve staff development and delivery of care
Education
Masters in Healthcare Administration – Franklin University (2019-01 – 2020-12)
Bachelor Degree in Nursing – Ohio University (2015-01 – 2018-12)
Associate Degree in Nursing – Ohio University (2010-01 – 2012-12)

