Joshua Hannah
Motivated IT professional with hands-on experience in computer repair, system setup, and technology support
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About
Motivated IT professional with hands-on experience in computer repair, system setup, and technology support. Strong background in customer service and technical troubleshooting with proven adaptability in fast-paced environments. Skilled at diagnosing and resolving hardware/software issues, supporting end-users, and contributing to efficient IT operations.
Experience
IT Intern at Orange County Schools (2019-06 – 2020-09)
- Assisted IT staff in diagnosing and repairing school computers, laptops, and smart devices.
- Set up smart televisions, desktop computers, and classroom technology.
- Performed software installations, updates, and troubleshooting for staff and students.
- Supported large-scale replacement of outdated school technology with updated systems.
Barista at Starbucks (2023-08 – 2025-07)
- Provided excellent customer service while managing fast-paced tasks.
- Ensured compliance with food safety and quality standards.
- Adapted to customer needs, demonstrating strong problem-solving and teamwork.
Casual Courier at FedEx Express (2022-11 – 2023-05)
- Utilized computer systems for package tracking and logistics.
- Ensured efficient and timely delivery, demonstrating reliability and time management.
Stocker at Walmart (2021-01 – 2022-11)
- Leveraged computer skills for inventory management and stock record updates.
- Collaborated with team members to maintain store organization.
Picker at Lidl US (2019-11 – 2020-12)
- Used scanning and order systems to process customer orders.
- Maintained accuracy and efficiency under deadlines.
Education
High School Diploma – Orange County High School (2019-05)
