Judy Callari

Front Office Coordinator with more than 20 years of experience; adept at working in fast-paced environments demanding strong organizational, leadership and interpersonal skills. Committed to exceptional customer service and driven by challenges. Detail-oriented and resourceful in spearheading, organizing and completing projects.

Ability to multitask effectively. Authorized to work in the US for any employer Willing to relocate to: Port Saint Lucie, FL - Stuart, FL Authorized to work in the US for any employer

Front Desk Receptionist/Check Out at Optimal Care Pediactrics (2024-09 – Present)

• Checking patients in/out, updating patients demographic information, collect co-pays and schedule future appointments. Balance transactions report and petty cash daily. Greet patients, assist with paperwork, if necessary. Answer telephone, schedule appointments, take messages and route accordingly and prepare daily deposit.

Front Desk Receptionist at South Florida Orthopaedics & Sports Medicine (2021-11 – 2024-09)

Front desk for busy Occupational Therapy department.

• Check in and out patients, collect copays, update demographic information, schedule appointments. Verify insurance and request authorization if required, posting payments and scheduling new patients for both locations and answering phone calls.

Medical Receptionist at Romagosa Dermatology Group (2016-06 – 2021-10)

• Checking patients in/out, updating patients demographic information, collect co-pays and schedule future appointments. Balance transactions report and petty cash daily. Greet patients, assist with paperwork, if necessary. Answer telephone, schedule appointments, take messages and route accordingly and prepare daily deposit.

Front Office Coordinator at Women's Health Specialists (2002-08 – 2016-06)

Accepted increasing responsibility demonstrating flexibility and ability to learn quickly. Managed the front office staff. Strong organizational and interpersonal skills.

• Checking in/out of patients, updating demographics, collecting co-pays, posting charges, balancing transaction report, balancing credit card machine and petty cash.
• Prepared monthly front desk employee schedule.
• Miscellaneous projects for the Office Manager.
• Importing information from the patient portal.
• Greeted patients, ascertained purpose of visits and directed to appropriate staff.
• Scheduled patient diagnostic appointments and medical consultations
• Trained and instructed front desk employees.
• Helped workers in resolving problems and completing work.

Medical Receptionist at Children's Physicians (2000 – 2002)

• Scheduled appointments.
• Maintained medical records.
• Checked patients in/out, made medical charts, posted charges, balanced report, filing and preparing bank deposit.
• Greeted patients and their parents
• Routed messages and documents such as laboratory results to appropriate staff
• Prepared and transmitted patient bills
• Answered telephone and directed call to appropriate staff
• Scheduled patient diagnostic appointments and medical consultations

High School Diploma – New Rochelle High School (1982)