Josie Dionne

Dependable operations professional with 10+ years of experience supporting busy organizations through administration, project coordination, customer service, and process improvement. Recognized for staying organized, communicating effectively, and managing multiple priorities in fast-paced environments. Experienced coordinating teams, events, schedules, documentation, and executive communications.

Ready to step into a school office and provide exceptional support to students, families, faculty, and leadership.

Manager, Research & Analytics at Urban Economics (2024-03 – Present)

• Coordinate multiple concurrent projects while meeting deadlines for clients and leadership.
• Prepare reports, documentation, and professional communications for internal and external stakeholders.
• Improve workflows and organize complex information to keep projects moving efficiently.

Manager, Business Intelligence at Compass Group USA (E15 Group) (2021-11 – 2024-02)

Promoted from Senior Analyst, Business Strategy

• Managed teams and coordinated work across departments in a large national organization.
• Handled executive communications, scheduling priorities, documentation, and project tracking.
• Organized internship and company-wide initiatives requiring strong attention to detail and follow-through.

Regional Director of Operations at Quest Events (2016-01 – 2021-10)

Events & Hospitality

• Oversaw daily operations across multiple locations, balancing staffing, scheduling, customer service, and logistics.
• Coordinated events from planning through execution while maintaining excellent client relationships.
• Created training materials and standardized office procedures that improved efficiency and onboarding.

M.S. in Bioinformatics Data Science – University of Delaware

B.S. in Biology – Northeastern Illinois University (2016)