Julie Mayhew

Highly motivated professional with exceptional organizational and communication skills and extensive administrative and clerical knowledge and experience. Solid track record of consistently providing high-quality customer service and establishing respectable relationships with customers, clients, patients and co-workers.

Additional personal attributes include: strong work ethic and job loyalty, responsible, honest, friendly, reliable, detail-oriented, efficient and goal oriented.

Branch Office Administrator at Edward Jones (2023-01 – Present)

Providing essential administrative support and managing daily branch operations

• Providing essential administrative support
• Managing daily operations & client communication
• Building key branch and client relationships
• Scheduling appointments & strengthening branch growth
• Processing deposits and managing money movement

Director of First Impressions at Lake Chelan Chamber of Commerce (2022-01 – 2023-12)

Greeting visitors, managing marketing collateral, and providing administrative support

• Greet visitors, answer questions, and provide helpful information about the Lake Chelan Valley
• Generate and copyedit various marketing collateral pieces (website, pamphlets, booklets, etc.)
• Provide exceptional customer service and administrative support to Executive Director and staff

Front Desk Receptionist at Chelan Realty (2021-01 – 2022-12)

Providing administrative support for real estate operations

• Provide administrative support for real estate broker and agents
• Create, manage, scan, and organize property listings and advertisements
• Greet and assist clients, both in-person and over the phone

Receptionist at Confluence Health/Regional Eye Center (2016-01 – 2021-12)

Patient reception and administrative support for medical facility

• Greet patients and visitors
• Check in patients and verify demographic and insurance information
• Assess patient needs and schedule appointments accordingly
• Scan pertinent patient information into business management software
• Correspond with patients via telephone, MyChart and in-person
• Input patient referrals and authorizations into medical system
• Serve as liaison between patients and medical support staff

Owner/Business Manager at San Francisco Sourdough Eatery (2010-01 – 2016-12)

Established and managed franchise restaurant operations

• Establish, manage, and operate a franchise restaurant, with a focus on providing exceptional customer service and high quality food products in a well-organized, clean environment

Utility Billing Clerk at Lake Chelan Reclamation District (2007-01 – 2010-12)

Managed utility billing department operations and customer service

• Manage the utility billing department by collecting, organizing, and reporting data in billing software and Excel
• Generate and process billing statements
• Balance and prepare daily cash receipts and bank deposit
• Generate Board meeting packets and prepare the Board Room for monthly meetings
• Provide exceptional customer service and administrative support to District Manager and staff

Customer Service Specialist at West Sound Utility District (2004-01 – 2007-12)

Customer service and billing support

Accounts Receivable/Billing at Sehome Behavioral Health (1998-01 – 1999-12)

Accounts receivable and billing operations

Account Specialist at Bellingham Yacht Club (1992-01 – 1996-12)

Account management and administrative support

Office Manager at Bellingham Directory Company (1989-01 – 1992-12)

Office management and administrative operations

B.A. in Psychology – Western Washington University (1998-06)

Certification in Executive Office Administration – Trend College (1989-06)