Julissa Terrazas

Driven and resourceful administrative professional with 6+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Secretary to the General Manager at H&A Taxes (2021-01 – Present)

• Completed and filed returns with tax departments at local, state and federal levels.
• Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
• Maintained complete records of client tax returns and supporting documentation in secured areas.
• Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
• Offered clients recommendations to reduce tax liabilities.
• Prepared written responses or tax return amendments to resolve state and federal notices.
• Delivered comprehensive tax documentation required for accurate individual and corporate returns.
• Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
• Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
• Prepared US, multistate and international tax returns for business clients.

Secretary to the General Manager at California Lawfirm (2019-03 – 2020-11)

• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Transcribed phone messages and relayed to appropriate personnel.
• Handled scheduling for executive's calendar and prepared meeting agenda and materials.
• Organized and updated schedules for executives.
• Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Promoted team productivity by keeping supplies organized and well-stocked.
• Updated executives on changing business needs by thoroughly documenting internal and client meetings.
• Orchestrated successful conferences and associated travel for speakers and attendees.
• Investigated topics and produced concise summaries use.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Night Auditor at Holiday Inn Suites (2018-09 – 2019-02)

• Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies.
• Kept accounts in balance and ran daily reports to verify totals.
• Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
• Looked over pending check-ins and payment processes to complete closing procedures.
• Oversaw night auditing of daily room occupancy and hotel revenue.
• Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
• Handled all duties and tasks for night manager and concierge during busy periods to maintain front desk efficiency.
• Handled tasks and responsibilities for front office employees during periods of understaffing.
• Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive and welcoming.

High School Diploma – West High School (2013-08 – 2018-05)