Julius Brako
Customer Service Specialist
Hire this person
Send a job offer directly to this candidate
About
Versatile professional with 3+ years of experience in administrative, billing, and financial management. Demonstrated expertise in handling confidential transactions, maintaining accurate records, and streamlining office operations using advanced Excel skills. Proven ability to support executive functions and deliver efficient, detail-oriented administrative services in fast-paced environments.
Experience
Customer Service Specialist - CarMax - Wayne, NJ
(2024-06)
- Delivered resident and customer service by coordinating timely resolution of client concerns and ensuring smooth process execution
- Supported billing and administrative processes by ensuring accurate transaction recording and compliance with internal controls
- Collaborated with management to improve operational workflows, reducing delays and supporting efficiency
Warehouse Supervisor - Amazon - Mount Juliet, TN
(2022-12 - 2024-06)
- Supervised and motivated warehouse team to meet productivity, safety, and quality standards, ensuring efficient operations
- Monitored inventory accuracy and implemented process improvements to reduce errors and increase efficiency
- Enforced safety standards and maintained a clean, organized, and compliant work environment
- Collaborated with leadership to forecast demand and allocate resources to achieve customer satisfaction goals
Chief Accountant - A&A Bliss Ghana Ltd - Ghana
(2020-10 - 2023-11)
- Directed financial operations including billing, vendor relations, purchase orders, and trade compliance to ensure smooth department flow
- Reviewed import/export and billing documentation for accuracy and adherence to compliance standards
- Managed budgets and forecasts aligning operational needs with financial goals
- Conducted audits to strengthen internal controls and improve efficiency
Administrative Assistant / Accountant - 3-E Management Training Institute - Ghana
(2018-09 - 2021-09)
- Processed vendor contracts and monitored inventory-related budgets ensuring compliance with financial standards
- Coordinated administrative workflows including filing, scanning, and organizing to improve operational efficiency
- Supported reconciliations and reporting to aid decision-making and planning
Budget Officer - Ledzokuku-Krowor Municipal Assembly - Ghana
(2016-08 - 2018-09)
- Coordinated procurement and budget planning processes across departments to optimize logistics and operations
- Analyzed expenditures and aligned resources to meet operational and financial objectives
- Ensured compliance with GAAP and IFRS in financial and operational reporting
Education
Bachelor's degree - Accounting (B.S.) - Accra Technical University


