Justin Sandoval
9 Years Of Customer Service And Sales
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About
Currently looking for remote work. I can start as soon as possible. I will only accept salaries of base only or base with commission pay. Please don' contact me if your offering 100% commission.
Experience
July 2016- July 2017
Allstate Insurance Agent Susan Musella Polizzi
Telemarketer and Customer Service Agent
Sold insurance policies to potential clients and assisted current clients of that time on issues or questions on their current policies.
Lynbrook, NY
July 2017- November 2017
Vector Marketing
Sales Representative
Sold Cutco’s kitchenware to potential customers through social media and telemarketing.
Lynbrook, NY
May 2018- November 2018
New York State Solar
Solar Outreach Agent
Sold solar panels from door to door knocking to people by educating them on the benefits of the New York state’s tax incentive of going solar. I had to meet performance expectations for management from appointments set, qualified homes for solar, and deals closed.
Hicksville, NY
July 2015- March 2020
East Coast Marketing Solutions
Manager Of Sales And Collections
My team and I solicited potential clients through phone conversations on our company’s program on reducing their merchant cash advance loans with their lenders by negotiating lower outstanding balances on their behalf. I also called clients who were in debt with business loans from our company’s financing department to make their payments to us until they’ve paid in full to agreement. Internally I’ve also managed company payroll, invoice billing, employee Human Resources policies, company meetings, inventory, candidate interviews, training, the call center, CRM software administration and employee benefits for the company.
Freeport, NY
June 2020- October 2020
Harvest Power LLC
Remote Telemarketer
Sold solar panels to potential customers over the phone and educated them on the benefits of the state's tax incentives. On a daily basis, I had to determine who's eligible for solar based on inbound/outbound telephone screenings with homeowners through a series of questions. I scheduled home owners who were eligible/interested in solar for appointments with the sales representatives to close deals.
I had to meet daily, weekly, and monthly performance expectations from call volume, sales, appointments and customer service quality.
Islip Terrace, NY
January 2021-May 2024
Workers Benefit Fund
Remote Customer Service Agent
Conducted healthcare screenings with clients to assist them in Medicaid and Medicare enrollment. I had performance expectations that I had to meet on a daily, weekly and monthly basis based on inbound/outbound call volume, activities completed, weekly performance scores, and customer service quality.
New York, NY
Education
2013-2017
East Rockaway High School
High School Diploma
2017-2019
Nassau Community College
Associates Degree
Majored in Education
2019-2021
