Justine Gonzalez

Manage daily union office operations and serve as the primary point of contact for members, staff, and external inquiries. Deliver professional customer service through phone, email, and in-person support. Schedule and coordinate meetings while supporting administrative functions

Administrative Assistant / Office Coordinator - Amalgamated Transit Union

(2025-02)

• Manage daily union office operations and serve as the primary point of contact for members, staff, and external inquiries.
• Deliver professional customer service through phone, email, and in-person support.
• Schedule and coordinate meetings while supporting administrative functions
• Enter and maintain confidential member records with high accuracy

Licensed Barber - DH Classic Barbershop

(2021-11 - 2025-01)

• Skilled expert trained to provide high-quality grooming services for men, women, girls and boys.
• Keen eye for detail and delivering precision haircuts, straight razor shaves, and beard styling, to enhance clients appearance and confidence.

Bus Operator - Via Metropolitan Transit

(2015-06 - 2021-11)

• Safely, courteously, and efficiently transporting individuals on scheduled routes throughout the city by utilizing defensive driving techniques.
• Provided remarkable customer service, collecting fares, and adequately answering transit related questions.

Administrative Assistant - VP&R Construction Inc.

(2013-12 - 2015-05)

• Bookkeeping, data entry, answering phone calls, emails and managing / maintaining project files, documents, and records.
• Processing invoices, payments, and compliance with company policies and procedures.

Associate's Degree - Business Administration - San Antonio College (2018-05)

High School Diploma - Memorial High School (2012-06)