Jyle Dupuis
IT Systems Engineer
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About
Accomplished Cloud Operations & IT Systems professional with over 10 years experience in architecting, managing, and securing enterprise IT infrastructures. Demonstrated expertise in Azure & Google Cloud Engineering, network design, and SaaS product support. Proven ability to optimize system performance, enhance security protocols, lead disaster recovery efforts and managing project efforts across interdisciplinary and international teams.
Experience
Technical Support Analyst at AvePoint (2024-07 – Present)
Troubleshooting enterprise migration projects across Microsoft, Google, IaaS + PaaS platforms.
IT Systems Engineer at Ocean Network Express, North America (2018-11 – 2024-11)
Maintained enterprise infrastructure across U.S. and Canadian offices - managing Azure, Intune, Google Admin, Cisco Meraki, MPLS, SD-WAN, VPN systems reliability and troubleshooting.
- Led migration efforts from Microsoft 365 to Google Workspace, achieving full cloud systems integration with business applications.
- Developed disaster recovery strategies in partnership with global operations and organized emergency 'work from home' protocols during Covid.
- Orchestrated the organization of scheduled maintenance routines and systems reporting.
- Designed and led IT compliance & cybersecurity training.
IT Systems Administrator at dSd Partners (TactIQ) (2014-04 – 2018-10)
Lead DevOps projects and datacenter infrastructure support. Including Dell, HP, VMware, Hyper-V, Proxmox VE, Fortinet, Cisco systems.
- Improved systems reliability from 85% to 99.995% by architecting and migrating to a hybrid-cloud infrastructure.
- Implemented cybersecurity solutions and managed compliance reporting systems.
IT Specialist at University of Virginia (2012-10 – 2014-04)
Developed and administered WordPress sites for interdepartmental event campaigns and desktop support.
Web Developer at b5media (2007-03 – 2010-12)
Developed and administered WordPress sites, driving audience growth and monetization across blogging channels.
Education
BA – Athabasca University
