Kara Brown

Motivated and energetic Retail & Hospitality Management professional with 10+ years of experience in customer service, hospitality, events, food service, and retail operations. I’m a hands-on leader who enjoys building strong teams, creating positive customer experiences, and keeping day-to-day operations organized and running smoothly.

Currently an Assistant Manager at Dollar Tree, where I help lead store operations, train and support team members, manage inventory, assist with scheduling, maintain merchandising standards, and ensure excellent customer service. I also have extensive hospitality and event experience, including high-volume catering, food service, festivals, and large-scale events throughout Los Angeles.

I’m dependable, organized, upbeat, and comfortable working in fast-paced environments. I take pride in leading by example, solving problems quickly, supporting my team, and making sure both customers and employees have a great experience. I’m looking for an opportunity where I can continue growing as a retail or hospitality manager and bring my leadership, energy, and experience to a great team.

ASSISTANT MANAGER at DOLLAR TREE (2026-01 – Present)

• Helped open a new store location, including setting up operations, training team members, and ensuring a smooth grand opening.
• Support daily store operations, including cash management, inventory control, merchandising, and customer service.
• Train, mentor, and supervise team members to ensure excellent customer service and operational standards.
• Manage inventory levels, place orders, and conduct regular stock audits to minimize shrink and ensure product availability.
• Create staff schedules, assign tasks, and ensure proper coverage to meet business needs.
• Resolve customer concerns and handle escalations in a professional and timely manner.
• Drive store performance by meeting sales goals, maintaining store standards, and controlling expenses.

Freelance Administrative Assistant at SABORES DE MÉXICO (2021-01 – Present)

• Managed daily email correspondence and client inquiries regarding events and catering services.
• Coordinated event logistics and provided on-site support for festivals and catered functions.
• Processed invoices and ensured timely payments with accurate record-keeping.
• Supported social media efforts to promote brand presence and engage with the community.
• Organized schedules, bookings, and calendars to optimize efficiency and operations.

Freelance Administrative Assistant at WHOLE SAM (2019-01 – 2021-12)

Note: Food truck is no longer operating

• Handled email communication and responded to client inquiries about events and catering.
• Provided excellent customer support via email and phone, resolving concerns effectively.
• Managed invoices, payments, and administrative tasks to support daily operations.
• Assisted with social media content and engagement to build brand awareness.

Freelance Administrative Assistant & Cashier at RICHEEZE MELTS (2019-01 – 2020-12)

• Managed emails, client communications, and calendar scheduling for events and catering.
• Processed invoices, tracked payments, and maintained accurate financial records.
• Provided on-site event support and handled cash transactions at large events.
• Created and scheduled content for social media to increase brand visibility.

Freelance Cashier at SWAMI SANDWICHES (2017-01 – 2018-12)

• Managed cash drawers, processed payments, and issued receipts, refunds, and change.
• Delivered exceptional customer service at events, lunch & dinner spots, and catering.
• Resolved customer issues and ensured accurate order taking and fulfillment.
• Maintained a clean and organized workspace for an efficient service environment.

Freelance Prep Cook at SLAMMIN SLIDERS (2016-01 – 2017-12)

• Prepared food truck for service by shopping, prepping, and setting up grill and fryer stations.
• Cooked and assembled menu items including burgers, sandwiches, fries, and salads.
• Maintained a clean, safe, and organized workspace while following food safety standards.
• Delivered excellent customer service and ensured accurate order delivery.
• Holds a Food Handler Certification and upholds the highest standards of hygiene.