Kara Gray Ramirez

Remote Office Administrator with 10+ years of experience specialized in virtual team coordination, payroll, invoicing, and cross-functional administrative support. Proven ability to operate autonomously, manage cloud operations securely, and keep multi-project workflows organized across distributed environments.

Office Administrator (100% Remote) - Shamrock Construction

(2024-11)

• Manage weekly payroll processing for a distributed team of 10 employees with high accuracy.
• Support administrative logistics for 3 concurrent construction projects via cloud coordination tools.
• Structure clear invoices, certified payroll documentation, and complex Schedule of Values (SOV).
• Coordinate remote onboarding workflows, QuickBooks ledgers, digital receipts, and secure records.

Administrative Assistant / Sales Support (Remote) - Dread Central

(2024 - 2025)

• Handled scheduling, background research, digital invoicing, and asynchronous executive support.
• Coordinated advertiser outreach pipelines and managed digital client tracking databases.
• Produced targeted editorial content while ensuring digital asset repositories stayed structured.

Client Service Representative - VCA

(2022 - 2024)

• Governed a high-volume virtual queue, managing 50+ digital and phone inquiries daily.
• Facilitated customer appointment scheduling, digital medical records updates, and remote payment logging.

Lead Customer Service Representative - Wagly

(2017 - 2022)

• Oversee billing audits, standard documentation updates, digital compliance records, and general office workflows.
• Led cross-channel customer service inquiries and maintained the brand's digital social platforms.

Bachelor of Business Administration - American Public University System

Associate of Business Administration - Herkimer County Community College