Independent Massage Therapist & Health Educator - Self-Employed - Redding, CA
(2022-01)
- Built and independently operate a mobile wellness practice serving up to 20 clients per week, including 5-8 standing weekly clients.
- Conduct client consultations, assessments, individualized care planning, charting, and practical education in pain management, movement, yoga, meditation, exercise, and self-care.
- Manage scheduling, payments, outreach, professional insurance, taxes, supplies, pricing, and all day-to-day business operations.
- Created variable-rate pricing to improve access for lower-income clients while maintaining a sustainable professional practice.
- Provide on-call in-home care and maintain long-term client relationships grounded in trust, discretion, and professional boundaries.
Client Wellness Associate - Perfect Union - Redding, CA
(2024-12 - 2025-07)
- Used detailed knowledge of terpene profiles and cannabis products to help customers compare options based on their stated symptoms, preferences, and wellness goals.
- Supported customers who struggled with communication through patient listening, clarifying questions, and accessible explanations.
- De-escalated challenging interactions through empathy, calm communication, and a solution-oriented approach.
- Balanced individualized customer education with regulatory compliance, POS transactions, inventory procedures, and high-volume service.
Operations Assistant - Thatcher Chiropractic & Wellness - Redding, CA
(2024-03 - 2024-12)
- Supported two providers and daily clinic flow for approximately 10-15 chiropractic patients and two functional-medicine patients per day.
- Managed client leads, scheduling through medical software, reminder texts, patient communication, and competing priorities throughout the clinic day.
- Performed low-level laser therapy under clinic protocols and calculated initial-examination findings for provider review.
- Managed social media, mailer campaigns, promotional booths, and outreach to prospective patients; responded to new leads outside standard office hours.
- Wrote three patient-education e-books translating functional-medicine services into clear, approachable language.
Community Mental Health Worker - Shasta County Crisis Residential & Recovery Center - Redding, CA
(2021-12 - 2022-06)
- Supported adults experiencing acute mental health crises in a structured residential recovery environment using active listening, emotional-regulation support, and de-escalation techniques.
- Conducted medication passes by preparing prescribed doses, maintaining medication-administration records, and supervising clients as they took medications.
- Completed safety checks, progress notes, incident documentation, and confidential client records.
- Assisted with groups, meals, transportation, appointments, household routines, and coordination of individualized recovery and discharge goals.
Social Service Aide - Wraparound Program / COVID-19 Call Center - Shasta County Health & Human Services - Redding, CA
(2019-12 - 2020-07)
- Provided weekly in-home, one-on-one support to approximately five intensive-needs foster youth and children involved with Child Protective Services, teaching regulation strategies and advocating for success at school and in daily life.
- Assessed life domains, contributed to individualized treatment plans, completed confidential case notes and progress documentation, and participated in multidisciplinary team meetings with families and providers.
- Reassigned during COVID-19 to a continuous, high-volume county call queue, directing business owners and private citizens to current safety guidance and public resources; calls generally lasted no more than ten minutes.
Supplemental Instruction Leader - Shasta College - Redding, CA
(2019-01 - 2019-12)
- Supported English 1A and U.S. History courses selected for supplemental instruction because of high student failure rates; attended classes, met with instructors, and prepared aligned lesson plans.
- Led collaborative study sessions with review activities and educational games, and met privately with students to identify barriers and develop strategies for success.
English Tutor & Computer Lab Assistant - Shasta College - Redding, CA
(2017-01 - 2019-12)
- Conducted individualized, hour-long tutoring sessions in academic writing, research, brainstorming, revision, and proofreading, both in person and through Zoom.
- Taught MLA, APA, and Chicago citation formats; helped students use Microsoft Office, academic databases, and search tools to locate peer-reviewed sources.
- Managed appointments, assisted up to 30 students at once in the computer lab, and trained new tutors by accompanying them during first sessions.
Restaurant Support & Food Prep - Blue Door Bagels - Redding, CA
(2025-06 - 2025-12)
- Supported front- and back-of-house operations through order taking, customer greetings, dishwashing, closing, catering preparation, shaping bagel dough, and ingredient prep.
Barista & Closing Lead - From the Hearth - Redding, CA
(2021-03 - 2022-01)
- Independently managed front-of-house operations after 5:00 p.m., including orders, beverages, food running, payments, and customer service.
- Completed the full front-of-house close within a two-hour deadline using a precise task schedule and trained new closers on service, cleaning, and efficient sequencing.
