Karen Eplite

To secure a professional position where my abilities and experience can be utilized to the fullest potential.

Patient Appointment Representative Specialist - Albany ENT

(2025-07)

• Heavy influx of phone calls for providers
• Appointment setting
• Appointment cancellation
• Referrals, imaging, documentation, charting

Direct Support Professional - Liberty ARC

(2025-03 - 2025-07)

• Med certification, CPR certification, driving certification
• Daily activity for individuals with developmental disabilities, dressing, feeding, toileting, assisting with ADLs
• Charting and documentation

Patient Support Representative - Upstate Dermatology

(2024-06 - 2024-11)

• Heavy influx of calls
• Appointments
• Surgery scheduling
• Electronic messaging to doctors including testing imaging and prescriptions

Patient Support Specialist - Community Care Physicians

(2020-01 - 2024-12)

• Supports 6 doctors, 2PA's and 1 NP
• Heavy influx of
• Checking in and checking out patients
• Verifying all information
• Referrals, prior authorizations, appointments
• Faxing, mailing

Administrative Assistant to Executive Director - Parent to Parent of NYS - Schenectady, NY

(2016-01 - 2020-12)

• Supports Executive Director in all aspects of office functions
• Payroll for Administrative Office and 4 satellite offices
• A/R, A/P
• Travel arrangements, car rentals, hotel set-ups, meeting set-up
• Banking, check depositing
• All confidential correspondence
• Audit compliance
• Typing, filing, job referrals and reference checks
• All supply ordering for all locations of Parent to Parent
• Telephones
• Prepare all board correspondence

Personal Assistant - Consumer Directed Choices

(2006-01 - 2011-12)

Gentle Home Health Care

(2011-01 - 2020-12)

Rely Home Health Care

(2011-01 - 2020-12)