Karen McIntyre
Billing & Payments Specialist | AP/AR Support | Remote Operations
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About
Remote Accounts Payable & Payment Operations Specialist with experience in invoice verification, AP reconciliations, vendor payments (ACH/check), discrepancy resolution, and audit‑ready documentation. Known for accuracy, confidentiality, and strong multi‑system navigation across CRM and ERP environments. Reliable in fully remote roles requiring precision and consistent workflow execution.
Experience
HealthEquity — Payment Operations Specialist (Remote) | March 2022–Jan 2026 Processed and reconciled high‑volume HSA/FSA transactions. Reviewed and verified invoices, resolved discrepancies, supported AP reconciliations and month‑end close, and maintained audit‑ready documentation in Salesforce. PrincePerelson — Operations Support (Remote) | Nov 2021–March 2022 Provided back‑office support including documentation control, data accuracy checks, and multi-system record updates.
Ensured confidentiality and reliable workflow execution.
Vivint Smart
Home — Payment Processing Specialist | Mar 2021–Jul 2021 Processed customer payments and account updates. Maintained accurate records and compliance documentation.
Results
Companies (Comcast/Toylex) — Billing & Subscription Specialist Handled billing adjustments, refunds, subscription changes, and dispute resolution. Maintained accurate transaction records.
Young Living Essential
Oils — Billing & Orders Support Processed refunds, handled billing inquiries, and maintained documentation accuracy.
Education
Utah Valley University- Completed Coursework- No Degree
