Karina Serrato
Intake & Marketing Specialist
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About
Coordinated patient care from initial consultation through ongoing treatment, ensuring a positive patient experience. Scheduled and managed patient appointments while maintaining an organized provider calendar. Educated patients on treatment plans, procedures, and financial options.
Experience
Patient Care Coordinator at Perez Wellness (2026-05 – 2026-07)
- Coordinated patient care from initial consultation through ongoing treatment, ensuring a positive patient experience.
- Scheduled and managed patient appointments while maintaining an organized provider calendar.
- Educated patients on treatment plans, procedures, and financial options.
Receptionist, Intake & Marketing Specialist at Escoto Law, PLLC (2025-06 – 2026-05)
- Managed scheduling, appointments, and front desk operations to maintain efficient workflow. Handled administrative tasks including data entry, filing, and document preparation.
- Coordinated client intake processes from initial contact to onboarding, ensuring accurate documentation and a seamless client experience.
- Executed targeted marketing strategies across multiple channels, infrared client inquiries & improved brand recognition.
Legal Intern at Escoto Law, PLLC (2024-07 – 2025-05)
- Organized and maintained both digital and physical client files, ensuring easy access and retrieval for attorneys.
- Drafted emails, letters, and legal documents under attorney supervision for communication with clients, courts, and other legal entities.
Ambassador at Fraternity & Sorority Life (2023-10 – 2024-04)
- Served as a liaison between university administration and the fraternity and sorority community, advocating for student needs and fostering positive relations.
- Organized and coordinated events such as recruitment activities, informational meetings, and workshops for fraternity and sorority members.
Leasing Agent at Cottonwood (2023-01 – 2023-07)
- Assisted prospects with tours and applications.
- Successfully assigned work orders for apartment units.
- Delivered packages to several units.
Sales Associate at Buckle (2022-08 – 2023-01)
- Assisted an average of 45 guests with a thoughtful matter.
- Exhibited a clean and organized arrangement of clothes.
- Successfully completed transactions with several items.
Education
B.S in Criminal Justice – The University of North Texas at Dallas (2024 – 2025)
– The University of Texas at Arlington (2022 – 2024)
– Judge Barefoot Sanders Law Magnet at Townview (2018 – 2022)
