Katesha Prater
Professional Credit and Collections Supervisor
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About
Dynamic Collections Supervisor and financial leader with a proven track record in Accounts Receivable, Credit Analysis, and Team Management. Expert in managing high-value portfolios (up to $80M), streamlining departmental workflows, and resolving multi-million dollar discrepancies. Highly proficient in SAP, Salesforce, PROS, and QMOXI, with a Six Sigma Yellow Belt focus on operational efficiency.
Experience
Collections Supervisor at Airgas (2026-03 – Present)
Lead collections and accounts receivable operations with focus on departmental leadership, strategic oversight, and process improvement.
- Direct a specialized team of up to 16 A/R and Collections specialists, establishing KPIs for call volume, dispute resolution, and aging reduction
- Manage high-level collections strategies for national accounts to maintain a 95%+ current portfolio status
- Implement workflow automations and root-cause analysis to reduce DSO and improve cash flow predictability
- Lead performance reviews and executive-level reporting on delinquency trends for senior leadership
Accounts Receivable Team Lead at Airgas (2020-06 – 2026-03)
Managed daily A/R department operations and team performance with focus on training and standardization.
- Assumed full managerial responsibilities for 3+ years, overseeing daily operations and workflow for the A/R department
- Monitored the QMOXI system to ensure team members met active status targets and business expectations
- Standardized department knowledge by creating comprehensive training manuals for SAP T-Codes, A/R letters, and statement processing
Accounts Receivable Specialist at Airgas (2019-07 – 2020-06)
Managed customer accounts receivable portfolio and payment processing.
- Managed a portfolio of 1800+ customers, facilitating credit card/ACH payments and resolving complex billing disputes
Credit Analyst II at BWAY Corporation (2016-05 – 2019-07)
Analyzed credit risk and managed credit portfolios for new customers.
- Eliminated $1 Billion in potential bad debt by designing a strategic project to flag and clear inactive SAP accounts
- Analyzed and approved credit files for new customers with limits up to $500k
A/R Analyst at BWAY Corporation (2006-11 – 2016-05)
Managed accounts receivable portfolio with high performance standards.
- Reconciled a high-priority account with $200M past due, successfully reducing the delinquency to just $17k
- Maintained an assigned A/R portfolio at a 98% current status for nearly a decade

