Kathie Rodrigue

Highly organized and detail-oriented professional with extensive experience in insurance sales, customer service, team leadership, and business operations. Skilled in client engagement, product education, claims assistance, accurate information management, and meeting performance goals. Known for reliability, professionalism, strong communication, and building positive client relationships.

Insurance Producer - AFLAC - Columbus, GA

(2005-07 - 2023-06)

• Provided knowledgeable, professional customer service, including assisting with claims and explaining insurance products.
• Met with employees to complete face-to-face enrollments, answer questions, and explain available coverage.
• Assisted clients in selecting insurance products based on their individual needs and circumstances.
• Built and maintained positive client relationships through responsive service and strong product knowledge.
• Participated in producer and production team meetings to support company goals, strategies, and performance.
• Maintained required continuing education and current company information while consistently demonstrating reliability and productivity.

Head Cashier Supervisor - TERREBONNE GENERAL REGIONAL MEDICAL CENTER - Houma, LA

(1976-06 - 2005-06)

• Supervised cashier staff, established clear expectations, addressed performance concerns, and resolved workplace issues.
• Accurately counted and balanced cash drawers at the beginning and end of each shift.
• Created employee schedules based on anticipated customer demand and staffing needs.
• Provided outstanding customer service while maintaining productivity and service standards.
• Monitored point-of-sale productivity and identified opportunities to improve efficiency.
• Monitored inventory and replenished checkout supplies to prevent customer service delays.
• Maintained essential items in stock and supported smooth daily business operations.

High School Diploma - South Terrebonne High School (1973-05)