Katie Rouse

I strive every day to provide the best support possible to the people I serve. I constantly try to communicate effectively, work diligently, and provide results in a timely manner.

Senior Administrative Specialist  September 2019 – Present

NI Austin, Texas

• Provide service to over 350 people
• Collaborate with managers and teams on a variety of special projects 
• Event planning, budgeting, and execution 
• Help coordinate travel for customers and candidates 
• Assist in salesforce profile management and opportunities chattering
• Aid in department-wide communications & SharePoint
• Actively seek opportunities to improve, create, and implement new systems and procedures
• Assist in onboarding & offboarding on employees
• Submit and manage the requisition & PO process for contractors
• Aid in process and procedure documentation and storage
• Office supplies & technical equipment ordering and management
• Gatekeeper of processes and procedures including: swag & business card ordering, licenses, cell phone coordination, and seating arrangements
• Provide information and knowledge of the inner workings of NI for my teams
• Have become a leader within the NI Admin community by mentoring newer admins and establishing & leading the Group Admin Huddle to harbor shared knowledge and growth for the community

StoryFit Austin, Texas

• Keyword Editor & Quality Evaluator 
• Comps Tool Assessor
• Reformat Film Scripts/Export Scripts for their AI System

StoryFit Austin, Texas

• Edited & Proofread a Variety of Documents, Decks, Presentations
• Assisted in Marketing (Wrote Emails, Found New Contacts, Assisted with Website, Blogs, and Social Media)
• Ran Customer Service (Communicated with customers, Invoiced, Set Up System to Track Progress of Orders)
• Edited Keywords & Created Quality Check System
• Trained New Keyword Editors & Revised and Edited Training Documents

StoryFit Austin, Texas

• Reformatted Film Scripts
• Assist with Additional Projects

Southwestern University Georgetown, Texas

• Assist Employees with Concerns
• Schedule Shifts
• Hire and Train New Employees
• Monitored and sold tickets
• Assist in Customer Relations and Concerns

Walt Disney World All Star Music Resort Orlando, Florida

• Provided excellent customer service to guests
• Ran the Cash Register

Bachelor of Arts in English, Film Analysis Emphasis December 2018

Southwestern University Georgetown, Texas

GPA: 3.7