Katrina Gulley

Versatile, results-driven Professional, Entrepreneur, and Counselor with a diverse background spanning mental health advocacy, strict regulatory compliance, financial review, and advanced AI language training. Founder of Tree of Life, specializing in evidence-based, trauma-informed interventions for substance abuse and victim recovery. Highly analytical and adaptive, with proven capability managing complex e-commerce operations, maintaining flawless IRS tax compliance standards, and training state-of-the-art Large Language Models.

Recognized for exceptional client advocacy, organizational efficiency, and rapid technological mastery.

Founder & Counselor - Tree of Life - Jacksonville, AR

(2026)

• Established and spearhead a mission-driven organization providing specialized recovery support for substance abuse, domestic violence, and comprehensive victim advocacy.
• Design and deliver personalized, evidence-based treatment roadmaps to foster emotional resilience and long-term behavioral transformation for clients facing complex trauma.
• Direct all fundamental organizational workflows, including community resource coordination, strategic marketing outreach, and regulatory operational compliance.

AI Generalist - Outlier.ai - Remote

• Evaluate, optimize, and refine complex AI-generated text outputs to increase factual precision, safety parameters, and context-aware natural language understanding across Large Language Models (LLMs).
• Execute high-level data labeling, quality alignment, and reinforcement feedback tasks requiring structural linguistic precision and strict critical evaluation.
• Collaborate within remote technical pipelines to engineer optimized prompts and calibrate machine outputs to perfectly mirror nuanced human intent.

E-Commerce Entrepreneur / Customer Service Representative - Knickknacks-N-More (Amazon Business) - Remote

(2023-07)

• Launched and scale an independent retail digital storefront, governing end-to-end marketing architectures, optimized keyword product listings, and digital customer engagement pipelines.
• Engineered and implemented a streamlined automated inventory tracking and order fulfillment tracking architecture, radically boosting weekly margin efficiency.
• Deliver top-tier client relations, managing high-volume inquiries and complex shipping disputes with advanced empathy and rapid problem-solving skills.

Tax Preparer - Jackson Hewitt - Jacksonville, AR

(2022-04 - 2023)

• Calculated, structured, and legally filed accurate federal, state, and local tax compliance returns for private individuals and emerging small businesses in meticulous alignment with IRS codes.
• Audited complex ledger financial records, itemized expense reports, and income statements to maximize legal deductions and credits while minimizing net liabilities.
• Safeguarded the highest degrees of absolute data security and complete confidentiality concerning sensitive individual financial assets and personal identifiers.

Bachelor of Science - Criminal Justice - Colorado Technical University